Our Mission and Vision

The mission of NC Medicaid is to use resources and partnerships to improve health care for all North Carolinians. The Medicaid vision is to lead the transformation to a healthier North Carolina.

DHHS and Medicaid are devoted to quality customer service. We welcome your input and suggestions to how we can improve.


Physical Address
1985 Umstead Dr.

Raleigh, NC 27603-2001

919-855-4100 (Main Office)
1-800-662-7030 (DHHS Customer Service)
Local County Department of Social Services