Providers
NCDHHS Consolidates LME/MCOs Ahead of Tailored Plan Launch
NCDHHS has consolidated the state’s Local Management Entity/Managed Care Organizations to improve access to health care services in preparation for the launch of Tailored Plans July 1, 2024.
Read the provider bulletin
Provider Reverification and Billing Modifications
The federal COVID-19 Public Health Emergency (PHE) ended May 11, 2023. Learn more about provider reverification and billing modifications.
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Coming in 2024: New Provider Data Management and Credentialing Verification Organization
A new solution to align North Carolina’s credentialing process with the National Committee for Quality Assurance Standards
More
NC Medicaid Managed Care Provider Fact Sheets
Fact sheets, guides and materials to help providers transition to NC Medicaid Managed Care, Standard Plans, Tribal Option and Tailored Plans.
Learn MoreContact
NC Medicaid Contact Center
Phone: 888-245-0179
Provider Ombudsman
For provider inquiries, concerns, complaints regarding health plans
Medicaid.ProviderOmbudsman@dhhs.nc.gov
Phone: 866-304-7062
NCTracks Call Center
Phone: 800-688-6696
