Non-Emergency Medical Transportation Policy

Non-Emergency Medical Transportation (NEMT) provides Medicaid beneficiaries with transportation to medical appointments. NC Medicaid Managed Care health plans provide NEMT services for their members.

NC Medicaid Managed Care Non-Emergency Medical Transportation Policy - v11, March 25, 2024

Local Departments of Social Services provide NEMT services for NC Medicaid Direct and the Eastern Band of Cherokee Indians (EBCI) Tribal Option members. NC Health Choice beneficiaries are not eligible for NEMT services.