Medicaid Recertification

Did you get a message from NC Medicaid?

Your local Department of Social Services may need information from you to complete your Medicaid recertification. Be sure to complete and return your forms as soon as possible so you don’t have a gap in your Medicaid health coverage.
 
If you did not get a letter in the mail, we may not have your current mailing address. If your address has changed, contact your local DSS to update it. 
If you have an enhanced ePASS account, you can update your address and other contact information online. You may even be able to use ePASS to return your renewal information.

Complete and sign the form. If you get one of these notices, fill it out and return it to your local DSS. If you think you received a letter that was not from your local DSS and it may be a scam, contact your local DSS.

If you got a letter from your local DSS, it will look like one of the following:

Request for More Information

English l Spanish

Medical Assistance Renewal Notice

English I Spanish

If you think you received a letter that was not from your local DSS and it may be a scam, contact your local DSS. Find their phone number here.