Skip to main content
An official website of the State of North Carolina An official website of NC How you know

State Government websites value user privacy. To learn more, view our full privacy policy.

Secure websites use HTTPS certificates. A lock icon or https:// means you’ve safely connected to the official website.

Utility Menu
  • WHAT WE DO
  • NC.GOV
  • NCDHHS
  • SERVICES
Home

Main menu

  • About NC Medicaid
    • About NC Medicaid
    • Division of Health Benefits Fellowship Programs
    • Eligibility
    • How To Apply
    • Copays
    • North Carolina Expands Medicaid
  • Beneficiaries
    • Beneficiaries
    • Medicaid Recertification
    • 1915(i) Services
    • Servicios 1915(i) de Medicaid de Carolina del Norte
    • NC Innovations Waiver
    • Exención por innovaciones
    • Children and Families Specialty Plan
  • Find a Doctor
  • Providers
    • Providers
    • Programs and Services
    • Physician Administered Drug Program Catalog
    • Provider Enrollment
    • Program Specific Clinical Coverage Policies
    • Medicaid Bulletin
    • Outpatient Pharmacy Services
  • Reports
    • Reports
    • Wellness Visits, and Diagnostic and Treatment Services
    • Managed Care Program Annual Report (MCPAR)
    • NC Medicaid Enrollment Reports
    • Medicaid Expansion Dashboard
    • 1115 Demonstration Waiver Monitoring Reports
  • Meetings/Notices
  • Counties

Utility Menu

  • WHAT WE DO
  • NC.GOV
  • NCDHHS
  • SERVICES
  1. Home

Counties

A female physician speaking with a juvenile male patient in a medical examining room.

NC Medicaid Children and Families Specialty Plan to start December 1, 2025

NCDHHS Announces NC Medicaid Children and Families Specialty Plan.

Learn more about the new NC Medicaid health plan

How to Use NC Medicaid Managed Care

Answers to common questions and who to call

Cómo utilizar NC Medicaid Managed Care

Respuestas a preguntas comunes y a quién puede llamar

SVG

County Playbook for NC Medicaid Managed Care

The County Playbook is a resource to help local DSS and NC Medicaid beneficiaries transition to NC Medicaid Managed Care.

Director of Social Services Letters

Official notices about Medicaid

Training

Tools to help administer Medicaid

FRR/BEER

Financial Resource Report/Beneficiary Earnings Exchange Report training and information

Resources

Forms, manuals, webinars and other resources

Quick Links

  • What Beneficiaries Need to Know to Use NC Medicaid Managed Care
  • NC Medicaid Expansion
  • Health Plan Contract Information
  • Local DSS Directory
  • Medicaid Transformation
  • Member Health Plan Enrollment

Contact

NC Medicaid Eligibility Section
Phone: 919-813-5340

NC Medicaid Contact Center
Phone: 888-245-0179 

OST Medicaid contact list

Local DSS Directory

Contact Information

NC Medicaid, Division of Health Benefits
2501 Mail Service Center
Raleigh, NC 27699-2501

NC Medicaid Contact Center
Phone: 888-245-0179
Monday-Friday 8 a.m. to 5 p.m.
Closed on State holidays.
 
Visit RelayNC for information about TTY services.
More

Follow Us

Network Menu

  • nc.gov
  • Website Feedback
  • Accessibility
  • Disclaimer & Terms of Use
  • Privacy Policy
  • Open Budget
Hosted on Digital Commons