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COVID-19 Response

Resources, information and assistance from across state government. Visit the Information Hub
NC DHB »
Counties

Counties

DHHS Resumes Implementation of Managed Care for Launch on July 1, 2021

More information about transformation to managed care will be shared in the future. Until Managed Care goes live in 2021, Medicaid beneficiaries get care and Medicaid providers submit claims as they do today.

Learn more

County Playbook for Medicaid Transformation

Visit the County Playbook for resources to help Medicaid beneficiaries transition to managed care.

Quick Links

  • Health Plan Contract Information
  • Local DSS Directory
  • Medicaid Transformation Website
  • Member Health Plan Enrollment Website

Director of Social Services Letters

Official notices about Medicaid and NC Health Choice

Training

Tools to help administer Medicaid and NC Health Choice

FRR/BEER

Financial Resource Report/Beneficiary Earnings Exchange Report training and information

Resources

Forms, manuals, webinars and other resources

Contact

NC Medicaid Eligibility Section
Phone: 919-813-5340

NC Medicaid Contact Center
Phone: 888-245-0179 

OST Medicaid contact list

Local DSS Directory

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Contact Information

NC Medicaid
Division of Health Benefits
2501 Mail Service Center
Raleigh, NC 27699-2501
 
NC Medicaid Contact Center
Phone: 888-245-0179
Monday-Friday 8 a.m. to 5 p.m.
Closed on State holidays. 
 
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