NC Innovations Waiver
Are you on the waitlist for the NC Innovations waiver? If you have NC Medicaid, you may be eligible to get similar services while you wait, such as help with daily activities, job coaching and more. Talk to your LME/MCO about “NC Medicaid 1915(i) services.” Your spot on the NC Innovations waiver waitlist will not be affected.
The NC Innovations waiver covers a wide range of services for children and adults with intellectual or developmental disabilities (I/DD). This may include autism, cerebral palsy, Down syndrome, traumatic brain injury (if the injury occurred before age 22) and more.
Anyone can apply regardless of age, income or insurance.
The NC Innovations waiver covers home and community-based services, such as:
- Help with daily activities at home and in the community
- Changes to make your home and car accessible, like ramps or a lift
- Assistive technologies, like communication devices
- Job coaching
- Consultations from I/DD specialists
- Crisis services
- Support for caregivers
Plus: With NC Medicaid, people on the NC Innovations waiver also get health and dental coverage and rides to appointments.
The NC Innovations waiver is an NC Medicaid program, but it “waives” (does not consider) some of the usual Medicaid eligibility requirements, like the family’s income.
Secure your spot by joining the waitlist. Even though the wait is long, we encourage you to apply today, especially if services may be needed in the future.
Resources to share
Visit the Toolkit: NC Innovations Waiver for more resources to share with your community.
Need help?
For questions about the NC Innovations Waiver:
Call the Local Management Entity/Managed Care Organization (LME/MCO) that serves your county. These organizations manage the NC Innovations waiver.
- Alliance Health, 1-800-510-9132, TTY: 711 or 1-800-735-2962
- Partners Health Management, 1-888-235-4673, TTY: 711
- Trillium Health Resources, 1-877-685-2415, TTY: 711
- Vaya Health, 1-800-962-9003, TTY: 711
Not sure who to call? Use the LME/MCO directory or call the Division of Mental Health, Developmental Disabilities and Substance Use Services Customer Service Team at 1-855-262-1946. Hours of operation: 8 a.m. to 5 p.m., Monday through Friday.
If your LME/MCO has not been able to solve your problem, or if you need help understanding NC Medicaid: Call the NC Medicaid Ombudsman at 1-877-201-3750. Hours of operation: 8 a.m. to 5 p.m., Monday through Friday.