Director of Social Services Letters

2018 2017

2017

Dec. 8, 2017 - Patient Monthly Liability and Medicaid Eligibility Corrections Forms

Nov. 14, 2017 - New Medicare Cards, formerly Social Security Number Removal Initiative (SSNRI)

Nov. 1, 2017 - Annual Eligibility Redetermination for Exchange Participation and Insurance Affordability Programs

Sept. 22, 2017 - NEMT Corrective Action Plan

Aug. 24, 2017 - Veteran's Administration Contact Information

Aug. 4, 2017 - Low Income Subsidy Part D and Prescription Drug Plan Reassignments

July 13, 2017 - Temporary Protected Status for Haiti Extended for Six Months

April 19, 2017 - Eligibility Review Document for County Single Audit

April 17, 2017 - Updating/Deleting Incorrect Social Security Numbers

March 30, 2017 - Medicaid Eligibility Second Party Review Corrective Action Plan

March 30, 2017 - Eligibility Services Moves to Research Triangle Park (Research Commons)

Jan. 19, 2017 - Application Time Standards

Jan. 18, 2017 - Minimum Essential Coverage Reporting (MEC), 1095-B

2016

2016

Nov. 11, 2016 - County Corrective Action Plan Follow-Up

July 15, 2016 - NEMT Provider Site Visits

July 15, 2016 - Updating/Deleting Incorrect Social Security Numbers

July 5, 2016 - Health Insurance Marketplace Applications

June 29, 2016 - Beneficiary Notices for those enrolled in Medicaid/NCHC and Marketplace Coverage

June 21, 2016- Market Place Information

June 6, 2015 - CenterPoint-Cardinal Merger (MCO)

May 23, 2016 - NEMT Provider Enrollment

May 2, 2016 - Applications Monitoring

April 15, 2016 - Non-Emergency Medical Transportation (NEMT) Provider Enrollment Training

April 12, 2016 - Single Audit Finding Report Corrective Action Plan

March 2, 2016 - Non-Emergency Medical Transportation (NEMT) Provider Enrollment

Feb. 25, 2016 - Auto-Extensions of MAGI Medicaid Cases

Feb. 16, 2016 - Trust and Annuity Reviews

Feb. 5, 2016 - Minimum Essential Coverage Reporting Update

Jan. 31, 2016 - Foster Care Medical Homes/Medicaid ID Cards

Jan. 26, 2016 - Application Time Standards Chart for 2016

 

2015

2015

Jan. 22, 2015 - Direct Charge of Equipment for Medicaid Eligibility Determination Workers

Dec. 14, 2015 - MEC-Reporting-1095B

Nov. 20, 2015 - Patient Monthly Liability Corrections

Oct. 2, 2015 - Inappropriate Transmission of Personal Information

Sept. 10, 2015 - NEMT Compliance Reviews

Sept. 3, 2015 - Verification of Alien Immigration Status

Sept. 2, 2015 - Medicaid and Health Choice Primary Care Provider/Medical Home Assignment will Begin Sept. 2015

July 23, 2015 - Alien Emergency Service Reviews

July 06, 2015 - Medicaid Workload

June 23, 2015 - Haitian Family Reunification Parole Progam

June 19, 2015 - Innovations Waiver Eligibility Process

March 26, 2015 - Medicaid Recertifications

March 26, 2015 - "Fostering Health NC": County Access To and Use of NCCCN Informatics and Provider Portal

Feb. 18, 2015 - OST Outreach Letter

Feb. 10, 2015 - Policy regarding the deduction of monthly premiums for individual Dental Insurance products

Jan. 29, 2015 - Microsoft Windows XP Remediation

Jan. 23, 2015 - Application Time Standards Chart for 2015

Jan. 22, 2015 - Social Security Number Change Restrictions

Jan. 22, 2015 - Direct Charge of Equipment for Medicaid Eligibility Determination Workers

2014

2014

Dec. 16, 2014 - Strategies to Reduce the number of Medicaid Cases overdue for Recertification

Dec. 15, 2014 - 2015 Application Monitoring

Nov. 21, 2014 - Annual Eligibility Redetermination for Exchange Participation and Insurance Affordability Programs

Nov. 13, 2014 - Referral Process for Disability Determination Services

Oct. 21, 2014 - Case Processing for FNS and Medicaid

Aug. 29, 2014 - Process to submit policy questions for Medicaid and Work First to the Operational Support Team

Aug. 28, 2014 - Program Sustainability

June 13, 2014 - Accelerated Medicaid Processing Plan

May 30, 2014 - Medicaid Backlog

March 11, 2014 - Managed Care Organizations (MCO)

Feb. 25, 2014 - Beneficiary Notice Regarding Changes and General Information for Medicaid and N.C. Health Choice Beneficiaries

Jan. 13, 2014 - 2014 Application Monitoring

Jan. 7, 2014 - New Medicaid ID Card for former NCHC beneficiaries and FAQs

2013

2013

Nov. 26, 2013 - Application Time Standards chart for 2014

Nov. 26, 2013 - Preparation for Conversion and 2014 Redetermination Process

Nov. 25, 2013 - Work First/Transitional Reporting Schedule for 2014

Nov. 21, 2013 - County Cooperation with NCDVA

Nov. 21, 2013 - HCWD Greater than 200% FPL Implementation

Nov. 15, 2013 - Beneficiary Notice regarding a three month re-enrollment period extension

Oct. 11, 2013 - Alien Reviews for Emergency Service

Oct. 2, 2013 - Non-Emergency Medical Transportation (NEMT) Compliance Reviews

Sept. 3, 2013 - Managed Care Organizations (MCO)

June 25, 2013 - Social Security Administration (SSA) Reports

March 11,2013 - Beneficiary Notice Regarding Changes and General Information for Medicaid and NCHC Recipients

Feb. 22, 2013 - Behavioral Health Expansion

Jan. 25, 2013 - Behavioral Health Expansion

2012

2012

Dec. 13, 2012 - 2013 Application Monitoring

Dec. 12, 2012 - Consolidated Personal Care Services (PCS) Program

Dec. 10, 2012 - Special Beneficiary Notice regarding a change in Medicaid coverage for certain drugs

Dec. 7, 2012 - Behavioral Health Expansion

Dec. 6, 2012 - Work First/Transitional Reporting Schedule for 2013

Nov. 15, 2012 - Behavioral Health Expansion

Nov. 14, 2012 - Aligned Certification Periods for Medicaid and Food and Nutrition Services

Nov. 14, 2012 - Eligibility Policy Clarification Concerning Indian Health Services (IHS)

Oct. 31, 2012 - Community Care of North Carolina/Carolina Access (CCNC/CA) Medical Home Enrollment Project for Special Assistance Recipients

Oct. 4, 2012 - Mandatory County Visits by Regional Consultant Team

Oct. 4, 2012 - CCNC/CA Exemption Codes 9900646, 9900648, 9900649

Oct. 3, 2012 - Community Care of North Carolina/Carolina ACCESS (CCNC/CA) Medical Home Enrollment Project

Sept. 20, 2012 - Beneficiary Notice regarding changes and general information for Medicaid and NCHC recipients

Sept. 14, 2012 - Application Time Standards Chart for 2013

Sept. 14, 2012 - Low Income Subsidy Part D and Prescription Drug Plan Reassignments

Sept. 11, 2012 - Revised Work First/Transitional Reporting Schedule for 2012

Aug. 31, 2012 - Important Upcoming EIS Changes

Aug. 30, 2012 - Special Notice to Beneficiaries Residing in Licensed Adult Care Homes

Aug. 24, 2012 - Consumer Assessment of Health Care Providers (CAHPS), Patient Satisfaction Survey

June 14, 2012 - Behavioral Health Expansion

June 06, 2012 - Medicaid Program Representatives County Reassignments

May 25, 2012 - NEMT Compliance Reviews

May 10, 2012 - Alien Emergency Service Reviews

May 4, 2012 - Adult Care Homes At-Risk for Designation as Institutions for Mental Disease

April 4, 2012 - Program Integrity and Expectations

March 27, 2012 - Recipient Notice regarding changes and general information for Medicaid and NCHC recipients

March 16, 2012 - Behavioral Health Expansion

March 16, 2012 - Erroneous Eligibility Segments

March 15, 2012 - NEMT implementation – adjustment to timelines

March 15, 2012 - FRR/BEER Automation

March 08, 2012 - Instructions regarding the 2012 Poverty Level Income Limits

Jan. 27, 2012 - Medicaid Program Representative Temporary Assignments

Jan. 20, 2012 - Order Restoring Services to Recipients Denied In-Home Care for Adults (IHCA) Transition

Jan. 12, 2012 - NEMT Vendor Requirements

2011

2011

Dec. 19, 2011 - 2012 Application Monitoring

Dec. 12, 2011 - Verification of Wells Fargo Accounts for Public Assistance Recipients

Dec. 1, 2011 - NEMT trainings on Jan. 1, 2012 policy change

Dec. 1, 2011 - CCNC Enrollment

Nov. 30, 2011 - Piedmont Behavioral Health Expansion

Nov. 28, 2011 - Fostering Connections and Enrolling Adoption Assistance and Foster Care Children into CCNC

Oct. 17, 2011 - Alien Emergency Service Reviews

Oct. 12, 2011 - LIS Part D and PDP Reassignments

Sept. 28, 2011 - Piedmont Behavioral Health Expansion

Sept. 27, 2011 - Medicaid Program Representative Temporary Assignments

Sept. 16, 2011 - NCHC Transition and new Identification Cards

Aug. 26, 2011 - CCNC/CA Identified Enrollees

Aug. 3, 2011 - Application Time Standards Chart for 2012

Aug. 1, 2011 - Recipient Notice regarding changes resulting from the Budget Bill, tobacco cessation promotion and general information concerning CCNC/CA and Family Planning Waiver

June 30, 2011 - Medicaid recipient notice regarding excessive use of CT scans

June 20, 2011 - Healthy and Ready to Learn Outreach Initiative Expansion

June 10, 2011 - Work First/Transitional Reporting Schedule for 2012

June 6, 2011 - Home and Community Care Block Grant Provider use of Common Name Date Service (CNDS)

May 10, 2011 - Appropriate Data Access for Volunteers and Interns

April 28, 2011 - NC Health Insurance Premium Payment (HIPP) program

April 4, 2011 - Recipient Notice regarding appeal rights, medical services general information and changes

March 21, 2011 - Clarification Regarding Increased Federal Matching Funds for Translation and Interpretation Services under Medicaid and CHIP

Jan. 31, 2011 - County Holiday Schedule Changes

Jan. 31, 2011 - North Carolina Medicaid Notice of Privacy Practices

Jan. 13, 2011 - Increased Federal Matching Funds for Translation and Interpretation Services under Medicaid and CHIP

2010

2010

Dec. 30, 2010 - 2011 Application Monitoring

Oct. 28, 2010 - LIS Part D and PDP Reassignments

Sept. 17, 2010 - 2010 NC Health Choice Denial CARR

Aug. 17, 2010 - Recipient Notice: Changes in Medical Services

July 28, 2010 - Healthy and Ready to Learn Outreach

July 15, 2010 - Application Time Standards Chart for 2011

June 25, 2010 - Recipient Notice: North Carolina Medicaid Recipient Management Lock-In Program

May 26, 2010 - NCHC Copayment Change

May 20, 2010 - Work First/Transitional Reporting Schedule for 2011

May 12, 2010 - North Carolina Medicaid Preferred DrugList/Medicaid Fraud and Abuse

April 28, 2010 - Revised Estate Recovery Forms

March 22, 2010 - Medicaid Consumer Guides

March 15, 2010 - Remote Access Control Facility (RACF) and Online Verification (OLV) Monthly Access Control Reports
Attachments:

  1. Local DSS System Access Control
  2. Inadequate User Access Controls

Feb. 9, 2010 - Medicaid Preferred Drug List

Jan. 19, 2010 - Quality Assurance Referral Procedures

Jan. 13, 2010 - MQC Pilot FY 2010

Jan. 13, 2010 - Payment Error Rate Measurement (PERM) for Medicaid for FY 2010