Providers
Hurricane Helene Recovery
A virtual bulletin board with information and resources for Medicaid.
Learn more
NC Medicaid Temporary Flexibilities Due to Hurricane Helene
Provider guidance for reimbursement, enrollment and providing care for Medicaid beneficiaries.
Read the Medicaid Bulletin
Ensuring Continuity of Care for Tailored Plan Members
Reminders of policy flexibilities for NC Medicaid providers.
Read the provider bulletin
Latest Information for Providers
Visit the Medicaid Bulletin webpage for the latest information for providers serving NC Medicaid beneficiaries.
Learn more
NC Medicaid Managed Care Provider Fact Sheets
Fact sheets, guides and materials to help providers transition to NC Medicaid Managed Care, Standard Plans, Tribal Option and Tailored Plans.
Learn MoreContact
NC Medicaid Contact Center
Phone: 888-245-0179
Provider Ombudsman
For provider inquiries, concerns, complaints regarding health plans
Medicaid.ProviderOmbudsman@dhhs.nc.gov
Phone: 866-304-7062
NCTracks Call Center
Phone: 800-688-6696
