North Carolina Expands Medicaid

Graphic text: NC Medicaid For More People

North Carolina expanded health care coverage to more people.

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On December 1, 2023, NC Medicaid expanded to cover people ages 19 through 64 up to 138% of the federal poverty line. That’s about $1,800/month for singles and $3,065/month for families of three.

NC Medicaid covers most health services. It includes doctor visits, check-ups, emergency care, dental care, vision and hearing services, prescription drugs, maternity and postpartum care, hospital services, behavioral health, preventive and wellness services, medical-related devices and more.

There is no monthly fee and copays are never more than $4.

You can get health care coverage through NC Medicaid if:

How to apply

Or learn more about eligibility.

Medicaid Expansion's Impact in North Carolina

Find out more about the positive impact Medicaid Expansion is making in North Carolina in this video.

Questions and Answers

NC Medicaid Expansion Dashboard

Get help from a Medicaid Ambassador

Toolkit: Free materials for talking about NC Medicaid expansion

Need help?

For interpreter services or communication assistance: Call your local Department of Social Services (DSS) and ask the operator for an interpreter.

For questions about NC Medicaid eligibility: Check the eligibility guidelines or contact your local Department of Social Services (DSS).

If you have NC Medicaid and have questions: Call the Medicaid health plan listed on your health plan ID card.

  • Standard Plans:
    • WellCare: 1-866-799-5318 (TTY: 711)
    • UnitedHealthcare Community Plan: 1-800-349-1855 (TTY: 711)
    • HealthyBlue: 1-844-594-5070 (TTY: 711)
    • AmeriHealth Caritas: 1-855-375-8811 (TTY: 1-866-209-6421)
    • Carolina Complete Health: 1-833-552-3876 (TTY: 711 or 1-800-735-2962)
  • Tailored Plans:
    • Alliance Health: 1-800-510-9132 (TTY: 711 or 1-800-735-2962)
    • Partners Health Management: 1-888-235-4673, (TTY: 711)
    • Trillium Health Resources: 1-877-685-2415 (TTY: 711)
    • Vaya Health: 1-800-962-9003 (TTY: 711)
  • NC Medicaid Direct: 1-888-245-0179
  • Eastern Band of Cherokee Indians Tribal Option: 1-800-260-9992 (TTY: 711)

For questions about your health care options or changing your health plan: Visit ncmedicaidplans.gov, use the NC Medicaid Managed Care mobile app, or call the NC Medicaid Enrollment Broker at 1-833-870-5500 (TTY: 711 or RelayNC.com).

If your health plan has not been able to solve your problem, or if you need help understanding NC Medicaid, call the NC Medicaid Ombudsman at 1-877-201-3750. Hours of operation 8 a.m. to 5 p.m., Monday through Friday.

For all other questions: Check the NC Medicaid Beneficiary Help Center or call the NC Medicaid Contact Center at 1-888-245-0179.