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A volunteer Medicaid Ambassador can walk you through the online Medicaid application (ePASS) and answer questions you may have about the application. They cannot complete an application on your behalf.

Learn more about the Medicaid Ambassador initiative

Find a NC Medicaid Ambassador

Use the table below to find a volunteer Medicaid Ambassador in your county. You can contact them directly using the information listed to schedule a time to talk.

Please keep in mind that Ambassadors are volunteers, so response times may vary, and it could take a few days to reply. Holiday schedules are not shown in the table. Please call ahead before visiting. Some locations may not be available for walk-in visits.

Ambassadors that are listed as serving in “All counties” can help people in any county. These locations offer virtual (online or phone) help, not face-to-face visits.

If there are no ambassadors in your county or you do not hear back, you can visit the NC Navigator Consortium online or by calling 1-855-733-3711. They will help you apply for NC Medicaid for free.

If you used an ambassador, share your experience with us. Give feedback on your experience.

County Served

Medicaid Ambassador Organization

All Counties

All Can Be Safe Home Health Care, LLC
8929 J M Keynes Drive
Suite 315
Charlotte, NC 28262

Phone: 704-910-6932
Languages: English, Spanish
Business Hours: Monday-Thursday 10 a.m.-2 p.m.

All Counties

Caring Hands
4321 S. Elm Eugene Street
Greensboro, NC 27406

Phone: 336-389-1297
Languages: English, Spanish
Business Hours: Monday-Friday 8 a.m.-5 p.m.

All Counties

Compassionate Counseling Services
760 N. New Hope Rd.
Gastonia, NC 28054

Phone: 704-691-7053
Languages: English, Spanish
Business Hours:  Monday- Friday 9 a.m.-5 p.m.

All Counties

Goshen Medical Center
P.O. Box 187
Faison, NC 28341

Phone: 910-267-8693
Languages: English, Spanish
Business Hours: No, call for appointment

All Counties

Grupo Poder y Esperanza

Phone: 704-726-3156
Languages: Spanish
Business Hours: Monday –Friday 8:30 a.m.-5 p.m.

All Counties

HEALTHSTAR
13136 Sudwick Ln.
Charlotte, NC 28278

Phone: 704-674-3923
Languages: English, Spanish, French Creole, French, Swahili, Lingala
Business Hours: Monday-Friday 8 a.m.- 5 p.m.
Saturday 10 a.m. – noon

All Counties

Keys to Freedom Caregivers, LLC
8929 J M Keynes Drive
Suite 340
Charlotte, NC 28262

Phone: 704-430-1778
Languages: English, Spanish
Business Hours: Monday-Thursday 10 a.m.-3 p.m.

All Counties

Raising A Standard, Inc.
Newbern, NC

Phone: 678-392-6224
Languages: English
Business Hours: Monday-Thursday 8 a.m.- 5 p.m.

All Counties

RHA Health Services
125 Edinburgh South Dr, STE 307
Cary, NC 27511

Phone: 919-803-2960
Languages: English
Business Hours: Monday-Friday 8 a.m.- 5 p.m.

All Counties

ServiceSource
600 Ames Street
Fayetteville, NC 28301

Phone: 910-401-5495
Languages: English, Spanish
Business Hours: Monday-Friday 10 a.m.-2 p.m.

All Counties

Southeastern Healthcare of North Carolina and Southeastern Wake Adult Day Center

Phone: 919-609-6690
Languages: English
Business Hours: 8:30 a.m.-5 p.m.

All Counties

The Williams Group
Knightdale, NC

Phone: 919-637-9207
Languages: English
Business Hours: 9 a.m.- 6 p.m.

All Counties

Walkers Group Home
2130 Highway 18 US 64
Morganton, NC 28655

Phone: 828-292-1855
Languages: English, Spanish
Business Hours: Monday – Friday 10 a.m.- 2 p.m.

Alamance, Durham,
Granville, Orange,
Vance

NC Integrated Care for Kids

Phone: 984-974-1202
Languages: English, Spanish
Business Hours:  Monday-Friday 9 a.m.-4 p.m.

Alexander, Catawba,
Iredell

Catawba Valley Medical Center
810 Fairgrove Church Rd SE
Hickory, NC 28602

Phone: 828-326-3000
Languages: English
Business Hours: Monday-Friday 8:30 a.m.-5 p.m.

Avery, Burke, Surry, Watauga

High Country Community Health
935 State Farm Road
Boone, NC 28607

Phone: 828-262-3886
Languages: English, Spanish
Business Hours: Monday-Friday  8 a.m.-5 p.m.

Bladen, Cumberland, Harnett, Hoke, Johnston, Lee, Moore, Richmond, Robeson, Sampson, Scottland

UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems)
1200 Murchison Rd.
Fayetteville NC, 28301

Phone: 910-672-1508
Languages: English
Business Hours: Appointment only, call to schedule

Brunswick, Duplin,
New Hanover, Pender

LINC
222 Division Drive
Wilmington , NC 28401

Phone: 910-390-2768
Languages: English
Business Hours: Monday - Friday 8 a.m.- 5 p.m.; some weekend hours, call to schedule

Burke, McDowell,
Rutherford

McDowell Access to Care and Health
430 Rankin Dr.
Marion, NC 28752

Phone: 828-659-5289
Languages: English, Spanish
Business Hours: Monday- Friday 8 a.m.-5 p.m.

Cabarrus, Catawba, Davidson, Forsyth, Gaston, Iredell, Rowan, Sampson, Wayne

Harmon Recovery
910 US 321 NW, Ste. 112
Hickory, NC 28601

Phone: 704-534-6380
Languages: English
Business Hours: Monday- Friday 9 a.m.- 5 p.m.

Cabarrus, Caldwell,
Catawba, Chatham,
Clay, Cleveland,
Davidson, Davie,
Forsyth, Gaston,
Iredell, Lenoir, Union and Yancey

Creating Milestones
2710 S. Main Street
Suite E. Salisbury, NC 28147

Phone: 704-431-4393            
Languages: English
Business Hours: Monday-Thursday 9 a.m.- 5 p.m.

Cabarrus, Durham, Greene, Johnston, Lenoir, Mecklenberg, Pitt, Wayne, Wilson

Triumphant Homes, LLC.
314 E Walnut St.
Goldsboro, NC 27530

Phone: 919-648-5782
Languages: English
Business Hours: Monday- Friday 9 a.m.-4 p.m.

Cabarrus, Mecklenburg, Rowan

Cabarrus Rowan Community Health Centers
202 McGill Ave NW D
Concord, NC 28025

Phone: 704-792-2242
Languages: English and Spanish
Business Hours: Monday-Friday 8 a.m.-5 p.m.

Cherokee, Clay,
Graham, Haywood, Jackson,
Macon, Swain

Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789

Phone: 828-506-6111
Languages: English
Business Hours: Monday-Friday 8:30 a.m.-5 p.m.

Forsythe, Davie, Davidson

Connecting Thru Housing
8011 N. Point Blvd., Suite 200
Winston Salem, NC 27106

Phone: 833-314-6555
Languages: English
Business Hours: Monday-Friday 9 a.m.- 4 p.m.

Durham

Bullcity Strong
414 E. Main Street
Durham, North Carolina 27701

Phone: 919-907-9346
Languages: English, Spanish

Edgecombe, Halifax, Nash

Equipping The Community Organization, Inc.
600 Dana Lane
Rocky Mount, NC 27803

Phone: 252-428-8522
Languages: English
Business Hours: Monday-Friday 8 a.m.- 5 p.m., Saturdays by appointment only.
Languages: English

Guilford

Triad Adult and Pediatric Medicine
300 W Northwood Street
Greensboro, NC 27401

Phone: 336-355-9696
Languages: English, Spanish; Interpreter Services
Business Hours: Monday-Friday 8 a.m.- 5 p.m.

Harnett, Lee,
Moore

El Refugio, INC.
407 W. Main Street
Sanford, NC 27332

Phone: 919-352-9709
Languages: English, Spanish
Business Hours: Monday, Tuesday and Thursday 5 p.m.-7:30 p.m.

Henderson

Blue Ridge Health
2579 Chimney Rock Rd.
Hendersonville, NC 28792

Phone: 828-508-3742
Languages: English
Business Hours: No

Nash

Nash Community College
522 N Old Carriage Rd
Rocky Mount, NC 27804

Phone: 252-292-8248
Languages: English
Business Hours: Monday-Thursday 8 a.m.- 5 p.m., Friday 8 a.m.- 1 p.m.

Polk

Polk County DSS
231 Wolverine Trail Mill
Spring, NC 28756

Phone: 828-894-2100
Languages: English, Spanish
Business Hours: Monday- Friday 8:30 a.m.- 5 p.m.

Cabarrus, Cleveland, Gaston, Lincoln, Mecklenburg, Rowan, Stanly, Union

Home Care Perfections, LLC.
2459 Wilkinson Blvd.
Suite 300
Charlotte, NC 28208

Phone: 704-378-8739
Languages: English
Business Hours: Monday-Thursday 10 a.m.- 4 p.m.

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This page was last modified on 10/10/2025