Author: NCTracks, 1-800-688-6696
If a provider’s enrollment application or Manage Change Request (MCR) does not contain errors, it will process more quickly. NC Medicaid and the NCTracks Enrollment Team frequently share information about commons errors that cause delays in processing applications and MCRs.
Providers enrolling as individuals (not organizations) are not required to add themselves as Managing Relationships on each service location of their record. In fact, doing so can cause delays because background checks are prompted for each when doing so.
Providers must thoroughly review their electronic record in NCTracks to ensure all information is accurate and up-to-date, and take any actions necessary for corrections and updates.