Author: NC Medicaid Provider Services, 919-527-7200
NCTracks receives files from the North Carolina Medical Board the first week of every month. The files list all licenses issued and renewed during the previous month for Physicians (MD), Doctor of Osteopathy (DO), Physician Assistant (PA), and Anesthesiologist Assistant (AA) providers. The files are used by NCTracks during the credentialing process and to update license renewals on provider records.
Providers do not need to update their license renewals in NCTracks. The expiration date will be updated by NCTracks automatically as long as the license number on the provider's record is correct and matches the license number issued by the Board.
When completing an initial enrollment application, providers will be required to enter a valid license number in order to proceed through the application and to allow the data to be automatically updated in the future.
Depending on your license issue date and the date you are completing an enrollment application, you may receive an error when entering your license number on the application if it has not been loaded into NCTracks. You may need to attempt another application at a later date.