On Feb. 3, 2021, NC Medicaid posted an Electronic Visit Verification (EVV) update stating that alternate EVV solutions must complete their testing with Sandata by Feb. 12, 2021, and to contact NC Medicaid and Sandata directly if they were experiencing difficulty that prevented them from meeting the Feb. 12, 2021 deadline. There are several alternate EVV solutions that have not yet passed testing validation. Until the EVV solution has passed validation and production credentials are released, the EVV solution is not able to send EVV data for provider agencies they support.
To ensure that NC Medicaid meets implementation timelines and can fully integrate EVV through claims adjudication for all providers, alternate EVV Solutions must pass testing validation by March 10, 2021. If the solution has not passed testing by March 10, 2021, provider agencies currently enrolled with their solution may be required to enroll with the State’s EVV solution, Sandata, to ensure they are compliant with EVV requirements. This will ensure that PCS billing submitted for dates of service beginning April 1, 2021, capture EVV data prior to adjudication of claims.
It is imperative that provider agencies that are not currently utilizing the State’s EVV solution, Sandata, contact their alternate EVV solution to confirm that they have passed their testing validation and their agency EVV data is being sent to the State’s EVV aggregator.
Alternate EVV solutions that have not completed testing should contact Sandata Alternate EVV Support at NCAltEVV@Sandata.com or the support line at 844-289-4246.