NCTracks has continued sending reminder notices to providers advising of the requirement to update expiring credentials and keep them current. This article is one of several reminders published by NC Medicaid since early May 2021.
Beginning June 26, 2021, claims suspend for providers who received notice, but failed to renew an expiring credential by the required deadline.
- The suspension will remain in place until the expiring credential is updated in NCTracks.
- If the credential is not renewed, the taxonomy code that requires the credential will terminate.
- If the terminated taxonomy represents the only taxonomy for that location or provider record, then the service location or enrollment record will also terminate.
Terminated providers must re-enroll in order to participate in North Carolina Medicaid and NC Health Choice programs. Payment is not allowed through NCTracks or any other vendor until a provider is actively enrolled with NC Medicaid.
For more information, please see NCTracks Changes to Provider Verification Process