Refer to the following resources as previously announced:
- NC Medicaid Electronic Visit Verification Update for Providers Using a Third Party/Alternate EVV Vendor: Service Field must be included for claim validation
- NC Medicaid Electronic Visit Home Health Stakeholder Meeting held Aug. 23, 2022, included in PowerPoint slide #15
Effective Jan. 1, 2023, all records submitted to the Sandata Aggregator by an Alt EVV vendor must indicate the location of each visit and specify home or community in the service location field for a visit to be validated.
When the service location field is not completed, the Alt EVV vendor will receive an exception notice from Sandata that will prevent the visit data history from transmitting to NCTracks for claim processing.
Alt EVV vendors are requested to work with Sandata to identify system updates or modifications needed to include the home or community service location field with their verified visits that are transmitted to the Sandata Aggregator.
Sandata is implementing a new release effective, Jan. 1, 2023, that will include the service location field requirement.