This bulletin is intended for In-Home Aide providers that render State Plan Personal Care Services (PCS) through the Clinical Coverage Policy, 3-L.
During a quality assurance check, NC Medicaid discovered a delay in administering annual assessments by Liberty Healthcare Corporation of North Carolina. The delay in conducting these assessments has slowed the generation of prior approvals (PAs) for the continuation of PCS.
If, while checking the status of an assigned beneficiary, you find a PA has not been submitted, please contact PCS at PCS_Program_Questions@dhhs.nc.gov, for assistance in ensuring a PA is eligible to be generated.