The NC Medicaid Managed Care Quality Strategy details the Department’s goals to improve the health of North Carolinians through an innovative, whole person centered and well-coordinated system of care, which addresses both medical and non-medical drivers of health. It includes aims, goals and objectives for quality management and improvement and details specific quality improvement (QI) initiatives that are priorities for the Department.
The updated Quality Strategy now incorporates the quality activities of all managed care plans, including the Standard Plans, Behavioral Health I/DD Tailored Plans, the Eastern Band of Cherokee Indians (EBCI) Tribal Option and Community Care of North Carolina.
The updated Quality Strategy and Executive Summary are now available. Feedback can be provided by emailing Medicaid.NCEngagement@dhhs.nc.gov with the subject line “Quality Strategy Feedback” by Jan. 6, 2023.
For more information, please visit the NC Medicaid Quality Management and Improvement webpage.