When the visit location field is left blank or does not have a valid value of 1 or 2 (Home or Community), visits sent by an Alternative Electronic Visit Verification (Alt EVV) vendor will reject and visits sent directly to Sandata will be incomplete.
As previously announced in Medicaid bulletin REMINDER: Service Field Location Required in EVV Jan. 1, 2023, effective Jan. 1, 2023, all records submitted to the Sandata Aggregator must indicate the location of each visit and specify home or community in the service location field for a visit to be validated. This applies to the following provider types:
- Home Health Services (HHS)
- Personal Care Services (PCS)
- Community Alternatives Program for Children and Disabled Adults (CAP/C and CAP/DA)
When the visit location field is left blank or does not have a valid value of 1 or 2 (Home or Community), visits sent to the Sandata aggregator by an Alt EVV vendor will reject, and visits sent directly to Sandata will be incomplete. Both scenarios will prevent the visit data history from transmitting to NCTracks for claim processing.
Home is defined as the beneficiary’s address listed in EVV.
Community is defined as any/all other locations other than the beneficiary’s home address.
Alt EVV vendors are required to work with Sandata to identify system updates or modifications needed to include the home or community service location field with their verified visits that are transmitted to the Sandata Aggregator.