REMINDER: Electronic Visit Verification (EVV) Home Health Implementation Hard Launch Effective Oct. 1, 2023

Claims without the required EVV data will be denied.

Starting Oct. 1, 2023, the North Carolina Department of Health and Human Services (NCDHHS) will implement a hard launch of the Electronic Visit Verification (EVV) system for Home Health Care Services (HHCS) rendered under both the Standard Plans and NC Medicaid Direct.

EVV will verify:

  • Date of service
  • Beneficiary receiving services
  • Location of service
  • Individual providing service
  • Type of service rendered
  • Time the service begins and ends

Services covered through the State Plan and the 3-A Home Health Clinical Coverage Policy that will be subject to the EVV requirement:

  • Home health aide
  • Physical therapy
  • Speech therapy
  • Occupational therapy
  • Skilled nursing visits

On this date:

  • All home health providers are expected to be fully compliant with EVV requirements
  • EVV data must be validated prior to claims adjudication, and 
  • Claims without the required EVV criteria will be denied.


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