As of Jan. 8, 2025, school education and training transcripts will no longer be required for North Carolina Medical Board (NCMB) licensed providers. This change simplifies the process for providers and streamlines resources, while maintaining compliance with National Committee for Quality Assurance (NCQA) standards.
Currently, NCTracks requests that some providers submit their school transcripts as proof of the highest level of education listed on their application. However, in collaboration with the NCMB, it has been confirmed that the NCMB’s primary source verification (PSV) process already verifies education and training. This eliminates the need to request transcripts.
A list of additional state license agencies that can be used by NCTracks as primary source verification of education and training is available on the NCTracks Provider Supplemental Information FAQs page under Resources.
- If "YES" is indicated in the PSV Education column, NCTracks will verify education and training using the license board and will not require the sending of a school transcript.
- If "NO" is indicated in the PSV Education column, school transcripts will still be required.
Contact
NCTracks Call Center: 800-688-6696
Provider Ombudsman: 866-304-7062