Enhancing Security for PASRR Access
To enhance security and protect user accounts, the PASRR System will require Multi-Factor Authentication (MFA) through https://myncid.nc.gov/. This update aligns with state security protocols and improves authentication methods.
What’s Changing?
- MFA Requirement: Users must authenticate using MFA when logging into PASRR via NCMUST.
- Single Sign-On (SSO) Implementation: The login page will have a slightly updated design while maintaining the same functionality.
To avoid any login disruptions, users need to set up MFA on https://myncid.nc.gov/ before April 15, 2025.
Steps to Set Up MFA
- Log in to https://myncid.nc.gov/
- Navigate to Multi-Factor Authentication Settings under your account
- Choose your preferred MFA method (Authenticator app or Email)
- Follow the on-screen instructions to complete the setup
If you experience any issues setting up MFA, please contact the PASRR Helpdesk for assistance at 919-813-5603.
Go-Live Date for PASRR Users MFA
The PASRR System will begin utilizing MFA on April 15, 2025. To ensure a smooth transition, additional information, step-by-step guides, and troubleshooting assistance will be available on the NCMUST PASRR Application Login Page at ncmust.ncdhhs.gov/
Please stay tuned for more updates as we approach the launch date.
Contact
For any questions or concerns, contact the DIT Helpdesk:
919-754-6000 or 800-722-3946
Or visit NCID Multifactor Authentication User Guide for Individual & Business Users
Email: uspquestions@dhhs.nc.gov