Topics Related to Division of Health Benefits

Providers affected by Hurricane Helene have additional time to submit requests for services
NC Medicaid updates mental health and substance use disorder policies.
NC Medicaid is aware of challenges and concerns from retro-enrollment changes, particularly their impact on claims and recoupments.
Vaya Health provides outreach, education and transition coordination.
To reduce the provider administrative burden during the enrollment application process, an important update has been made.
NC Medicaid updates mental health and substance use disorder policies.
Effective Feb. 1, 2025, Clinical Coverage Policy 10A services for beneficiaries aged 21 and older may be provided by independent practitioner providers.
Updates to NCTracks Third Party Liability process for NC Medicaid Direct.
Information session scheduled for Jan. 15, 2025.
Effective Feb. 1, 2025, updated unit limitations will be applied to some allergy testing and immunotherapy CPT codes.