Topics Related to Division of Health Benefits

An amended version of Clinical Coverage Policy 5A-3, Nursing Equipment and Supplies with an effective date of March 1, 2025, was posted to the NC Medicaid Clinical Coverage Policy web page.

Starting April 15, 2025, Pre-Admission Screening and Resident Review (PASRR) users must use Multi-Factor Authentication (MFA) via MyNCID to enhance security.
This bulletin describes the changes required under CAA 5121 as well as reminders on the suspension of benefits during incarceration.
Effective Date: April 1, 2025.
The PREP Act is extended to Dec. 31, 2029, expanding COVID-19 and flu vaccine access at pharmacy Point-of-Sale for ages 3 and older.
Effective Feb. 3, 2025, unless communicated otherwise by the Department
Information on Hurricane Helene Flexibilities, OPR Updates, MFA for All NCTracks Users, and more.
Health plans are required to pay interest to providers if they fail to accurately pay or inappropriately deny a claim.
Providers affected by Hurricane Helene have additional time to submit requests for services