Provider Enrollment Recredentialing

Providers are required to recredential every five years, using the online process in NCTracks, to continue Medicaid program participation. The first notification is sent to the provider’s Message Center Inbox 70 days prior to the provider re-credentialing due date.

Active Provider Recredentialing Due - December 2019 - July 2020

Providers who do not complete the recredentialing process on time will be suspended from Medicaid program participation. If the re-credentialing application is not submitted, reminders will be sent at 50 days, 20 days, and 5 days prior to the provider re-credentialing due date. Providers will be suspended if the re-credentialing application is not submitted by their re-credentialing due date. The provider will be terminated from the NC Medicaid and NC Health Choice programs following 50 days of suspension.

NC law requires that providers pay a $100 fee for Medicaid recredentialing.

Note that recredentialing does not apply to time-limited enrolled providers, such as out-of-state providers. Out-of-state (OOS) providers must complete the enrollment process every 365 days. For additional information, please visit the Provider Re-credentialing/Re-verification page on the NCTracks Provider Portal.