NC Medicaid 1915(i) Services
Free services to support you in your home and community
1915(i) services from NC Medicaid help you live in your own home and community instead of a care facility.
It is called “1915(i)” after the law that created it. 1915(i) services replaced similar services called “1915(b)(3).”
1915(i) services are for children and adults with mental health conditions, substance use disorders, traumatic brain injuries or intellectual/developmental disabilities.
1915(i) services can help you:
- Learn skills to live at home
- Learn skills to participate in the community
- Find a job that matches your skills
- Move out of an approved setting to your own home
- Give you and your caregivers a break (respite)
- And more!
These services are available to people on Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans. Some people on NC Medicaid Direct or the Eastern Band of Cherokee Indians Tribal Option may also be eligible.
Resources to Share
Visit the 1915(i) Toolkit for more resources to share with your community.
Need help?
These NC Medicaid health plans offer 1915(i) services. Call the number listed on your health plan ID card or health plan welcome letter:
- Alliance Health, 1-800-510-9132, TTY: 711 or 1-800-735-2962
- Partners Health Management, 1-888-235-4673, TTY: 711
- Trillium Health Resources, 1-877-685-2415, TTY: 711
- Vaya Health, 1-800-962-9003, TTY: 711
Don’t see your plan? 1915(i) services are only available with Tailored Plans, NC Medicaid Direct or Eastern Band of Cherokee Indians Tribal Option. 1915(i) services are not available with Standard Plans. See contact information for all Medicaid health plans.
Not sure which plan you have? Call the NC Medicaid Enrollment Broker at 1-833-870-5500. Hours of operation: 7 a.m. to 7 p.m., Monday through Friday.
If your health plan has not been able to solve your problem or if you need help understanding NC Medicaid, call the NC Medicaid Ombudsman at 1-877-201-3750. Hours of operation: 8 a.m. to 5 p.m., Monday through Friday.
Don’t have NC Medicaid? Apply for NC Medicaid.