Types of 1915(i) Services
NC Medicaid 1915(i) services are home and community-based services for serious mental health needs, substance use, intellectual/developmental disabilities or traumatic brain injury.
If you have two conditions (dual diagnosis), you may qualify for 1915(i) services for both conditions. It does not matter which one is the primary diagnosis.
Select a condition to learn more.
Download printable flyers and other materials about 1915(i) from the Toolkit.
Need help?
These NC Medicaid health plans offer 1915(i) services. Call the number listed on your health plan ID card or health plan welcome letter:
- Alliance Health, 1-800-510-9132, TTY: 711 or 1-800-735-2962
- Partners Health Management, 1-888-235-4673, TTY: 711
- Trillium Health Resources, 1-877-685-2415, TTY: 711
- Vaya Health, 1-800-962-9003, TTY: 711
Don’t see your plan? 1915(i) services are only available with Tailored Plans, NC Medicaid Direct or Eastern Band of Cherokee Indians Tribal Option. 1915(i) services are not available with Standard Plans. See contact information for all Medicaid health plans.
Not sure which plan you have? Call the NC Medicaid Enrollment Broker at 1-833-870-5500. Hours of operation: 7 a.m. to 7 p.m., Monday through Friday.
If your health plan has not been able to solve your problem or if you need help understanding NC Medicaid, call the NC Medicaid Ombudsman at 1-877-201-3750. Hours of operation: 8 a.m. to 5 p.m., Monday through Friday.
Don’t have NC Medicaid? Apply for NC Medicaid.