NC Medicaid has released an updated series of provider enrollment training videos, which are required components of the provider enrollment process for newly enrolling NC Medicaid providers and mandated under NCGS 108C-9 (c). Public Consulting Group (PCG) is the state contractor responsible for conducting the pre-enrollment trainings for all newly enrolling providers and will notify providers by email when the training is required.
The seven-part series covers current policies and procedures under the new NC Medicaid Managed Care guidelines. To complete the coursework, providers must watch each video, complete each quiz and pass the final exam with a 70% score or better.
For additional information about the required training, providers may call PCG at 877-522-1057, option 2, or email NCDMAMedicaid@pcgus.com.