Topics Related to All Providers

NC Medicaid wants to ensure that during the transition to NC Medicaid Managed Care that Medicaid beneficiaries receive the care they need as scheduled prior to July 1.

The goal for Day One is that people get the care they need and providers get paid.

NC Medicaid is extending COVID-19 temporary provider rate increases for all providers except hospitals and clinical coverage policies through July 31, 2021.

Frequently Asked Questions for NC Medicaid Managed Care

The following services should continue to be billed through NCTracks.

NCTracks continues sending notifications to update the identified provider’s expiring credentials in order to avoid suspension and potential termination from NC Medicaid.

Updates regarding the implementation of electronic visit verification (EVV) for managed care and NC Medicaid Direct, system updates, claim issues and resolution guide, July 9 outreach technical support webinar and a PCS services rate increase.

Recent changes to federal regulations impact requirements for fingerprint-based background checks for some providers.

An amended version of Clinical Coverage Policy 10C, Outpatient Specialized Therapies, Local Education Agencies is posted with an effective date of June 15, 2021.

All Carolina Access Providers who received health equity payments are asked to complete this survey.