Provider Playbook: Training Courses

Webinar Series for Medicaid Providers and Practice Leaders

The North Carolina Department of Health and Human Services and North Carolina AHEC are offering three monthly webinar series to help prepare providers, practice managers and quality managers engage with NC Medicaid. One series is regarding NC Medicaid Managed Care, specifically for Tailored Plans, going live on April 1, 2023, the second is a focus on Quality and Population Health, the third is specifically related to the Tailored Care Management Learning Collaborative sessions.

Medicaid Managed Care Webinar Series: Fire Side (Winter)/Back Porch (Spring) Chats on Tailored Plans | Every third Thursday of the month from 5:30 to 6:30 p.m.

Quality & Population Health Webinar Series | Every fourth Thursday of the month from 4:00 to 5:00 p.m.

Tailored Care Management, Learning Collaborative sessions | Every first and third Wednesday of the month from 12:30–1:30 PM.

For webinar dates, topics and registration, please visit the NC AHEC Medicaid Managed Care web page. Previous webinars, recordings, and questions and answers will also be posted on the page when available.

Health Plan Training Resources for Providers

For training resources, please visit the health plan training websites below:

AmeriHealth Caritas North Carolina
https://www.amerihealthcaritasnc.com/provider/training-and-education/provider-training.aspx 

Carolina Complete Health
https://network.carolinacompletehealth.com/resources/education-and-training.html 

Healthy Blue (Blue Cross Blue Shield)
https://provider.healthybluenc.com/north-carolina-provider/training-academy 

United Healthcare Community Plan of North Carolina
https://www.uhcprovider.com/en/health-plans-by-state/north-carolina-health-plans/nc-comm-plan-home/nc-cp-training.html 

WellCare of North Carolina
https://www.wellcare.com/en/North-Carolina/Providers/Medicaid/Training/Medicaid-Training