Provider Playbook: Training Courses

Education for NC Medicaid Providers and Practice Leaders

NC Medicaid offers numerous educational events to help prepare providers, practice and quality managers engage with NC Medicaid.  

Children and Families Specialty Plan Claims Information Session for Providers

Thursday, Nov. 13 noon – 1 p.m.

An educational webinar on how to submit claims for the new Children and Families Specialty Plan which goes live Dec. 1, 2025. Designed for billing staff involved in claim submission. 

Register here

Quarterly Back Porch Chats, an NC Medicaid Managed Care Webinar Series

• Nov. 20, 2025, noon-1 p.m. | Topic: Children and Families Specialty Plan Update
  Register here
• Feb. 19, 2026, noon-1 p.m. | Topic TBD
• May 21, 2026, noon-1 p.m. | Topic TBD

Virtual Office Hours for Providers

NC Medicaid Provider Services offers a series of Virtual Office Hours for providers. The quarterly sessions offer an interactive format for providers to ask questions on a variety of NC Medicaid topics.

• Thursday, Feb. 5, 2026, noon - 1 p.m.
• Thursday, May 7, 2026, noon - 1 p.m.
• Thursday, Aug. 6, 2026, noon - 1 p.m.
• Thursday, Nov. 5, 2026, noon - 1 p.m. 

Session topics will be posted once available.