Provider Playbook: Training Courses

Education for NC Medicaid Providers and Practice Leaders

NC Medicaid and NC AHEC offers three webinar series to help prepare providers, practice managers and quality managers engage with NC Medicaid. 

Quarterly Back Porch Chats, a NC Medicaid Managed Care Webinar Series Back Porch Chats

• July 31, 2025, noon-1 p.m. | Children and Families Specialty Plan
• November 20, 2025, noon-1 p.m. | Topic TBD
• February 19, 2026, noon-1 p.m. | Topic TBD
• May 21, 2026, noon-1 p.m. | Topic TBD

Virtual Office Hours for Providers

NC Medicaid Provider Services and NC AHEC offer a series of Virtual Office Hours for providers. The quarterly sessions offer an interactive format for providers to ask questions on a variety of NC Medicaid Managed Care topics.

• September 4, 2025 | Topic TBD
• October 8, 2025, 5th Annual Virtual Statewide Quality Forum, noon-1:30 p.m.
• December 4, 2025 | Topic TBD
• March 5, 2026 | Topic TBD
• June 4, 2026 | Topic TBD

For webinar dates, topics and registration, visit the NC AHEC Medicaid Managed Care web page. Previous webinars, recordings and questions and answers will be posted on the webpage once available.