Topics Related to Bulletins

Frequently Asked Questions for NC Medicaid Managed Care
The following services should continue to be billed through NCTracks.
This bulletin provides guidance to nursing facilities serving NC Medicaid-only residents transitioning to managed care on July 1.
NCTracks continues sending notifications to update the identified provider’s expiring credentials in order to avoid suspension and potential termination from NC Medicaid.
Updates regarding the implementation of electronic visit verification (EVV) for managed care and NC Medicaid Direct, system updates, claim issues and resolution guide, July 9 outreach technical support webinar and a PCS services rate increase.
NC Medicaid implementation of Electronic Visit Verification (EVV) for the Innovations Waiver, TBI Waiver and (b)(3) services administered by the LME-MCOs has been moved to Aug. 31, 2021.
Recent changes to federal regulations impact requirements for fingerprint-based background checks for some providers.
An amended version of Clinical Coverage Policy 10C, Outpatient Specialized Therapies, Local Education Agencies is posted with an effective date of June 15, 2021.
All Carolina Access Providers who received health equity payments are asked to complete this survey.
Beginning June 26, 2021, claims will suspend for providers who received notice but failed to meet the deadline by which the update was required.