Author: CSRA
In a recent attempt to send an email helping providers with a common error, CSRA noticed that 12.5 percent of the provider email addresses were invalid or unsubscribed. To provide providers with the accurate information they need, it is crucial that NCTracks has a valid email address that is subscribed to the NCTracks Communications email list. This is especially important for targeted emails that apply to specific providers (such as a claim reprocessing notice).
NCTracks encourages providers to:
- Check the email address on their provider record today to make sure it is accurate
- Subscribe or re-subscribe to the NCTracks communications email list (the “Sign Up for NCTracks Communications” link can also be found on the Provider Communications tab of the Provider Home page)
CSRA, 1-800-688-6696