As communicated in the March 17, 2021 Medicaid Bulletin, June 30, 2021, is the implementation date of Electronic Visit Verification (EVV) for the Innovations waiver, Traumatic Brain Injury (TBI) waiver and (b)(3) services administered by the LME/MCOs. Effective June 30, 2021, 100% of provider claims must pass EVV validation to be reimbursed.
Providers must continue to collaborate, test and operationalize the EVV process with the applicable LME/MCOs and their EVV vendor, HHAeXchange, to meet the June 30, 2021, EVV implementation date. Please note that the HHAeXchange EVV solution is live and available for you to log in, schedule and confirm EVV compliance. LME/MCO-specific EVV contacts are listed below:
- Alliance Health: providerEVV@alliancehealthplan.org
- Cardinal Health Innovations: EVV@cardinalinnovations.org
- Eastpointe: support@eastpointe.net
- Partners Behavioral Health: EVVSupport@partnersbhm.org
- Sandhills Center: EVV@SandhillsCenter.org
- VAYA Health: provider.info@vayahealth.com
- Trillium: EVVContact@trilliumnc.org
The LME/MCOs, in collaboration with HHAeXchange, are offering the following training sessions:
- Pre-Go-Live Webinar (pre-register)
This will be focused on providers using HHAeXchange- May 20, 2021 at 2 p.m. ET
- June 15, 2021 at 10 a.m. ET
- EDI Webinar (pre-register)
This is for any provider with an Alternative EVV solution- May 25, 2021 at 10 a.m. ET
- June 3, 2021 at noon ET
These sessions will be recorded and posted on HHAeXchanges’ Provider Information page.
Contact
NCTracks Contact Center: 800-688-6696