Healthy Opportunities Housing and Transportation Services Available Qualifying Medicaid Standard Plan members in 33 North Carolina counties may receive housing and transportation services.
Effective Sunday, May 1, 2022, qualifying Medicaid Standard Plan members in 33 North Carolina counties may receive housing and transportation services in addition to food services which became available March 15.
Examples of housing services include:
- Navigation support and sustaining services
- Inspection for housing safety and quality
- Move-in support
- Essential utility setup
- Home remediation services
- Accessibility and safety modifications
Examples of transportation services include:
- Reimbursement for health-related public or private transportation
- Transportation for case management services
To be eligible for and receive Pilot services, NC Medicaid Managed Care members must live in a Pilot region and have at least one qualifying physical or behavioral health condition and one qualifying social risk factor, as defined by the Department. For more information, please see frequently asked questions.
Those interested in pilot services should contact their health plan or care manager. For more information, please visit the Healthy Opportunities Pilots webpage.
Applications Open for IPV HSOs to Join Access East Network
The Human Services Organization application for the Access East Healthy Opportunities Pilot (HOP) is now open for Interpersonal Violence (IPV)/Toxic Stress Services. Applications must be submitted by May 6. For more information or to apply, visit the Access East HSO Network webpage.
Human Service Organizations are Required to Enroll as Medicaid Providers through NCTracks
HSOs contracted with the Network Leads selected by NC Medicaid to oversee the delivery of the Healthy Opportunities Pilot services, are required to enroll as Medicaid providers through NCTracks. Providers can access:
- The HSO Provider Enrollment Participant User Guide in the SkillPort library on NCTracks
- Providers can also access User Guides and Fact Sheets
More information is available at: Medicaid Enrollment of Healthy Opportunities Human Service Organizations
NC Medicaid Contact Center: 888-245-0179