Since it began in January 2020, the COVID-19 federal Public Health Emergency (PHE) helped prevent NC Medicaid beneficiaries from losing their health coverage during the pandemic, even if someone’s eligibility changed. The PHE also helped health care providers keep their practices running so they could deliver care to Medicaid beneficiaries.
The PHE currently extends through Oct. 13, 2022. While we do not know when the PHE will end, NC Medicaid wants to help beneficiaries, providers and community stakeholders understand any potential impacts and steps they can take to be ready.
NC Medicaid has launched a new webpage to help provide guidance on preparing for the end of the PHE. The webpage offers information and resources, including a communications toolkit for community partners who work closely with beneficiaries, as we work together to ensure consistent access to care. We encourage providers to use the webpage and resources to assist in your communications with beneficiaries.
NCTracks Contact Center: 800-688-6696