Tailored Plan Launch Announcement

Tailored plans are all ready to launch on July 1, 2024.

It’s official! Tailored Plans will launch on July 1, 2024. At a legislative committee on April 2, 2024, NC Medicaid shared that the Local Management Entities (LMEs) that will run Tailored Plans – Alliance Health, Partners Health Management, Trillium Health Resources and Vaya Health – are all ready to go live. As always, we are committed to being ready to serve and care for North Carolinians that use these services.

Tailored Plans include services for people with serious mental health issues, substance use issues, intellectual and developmental disabilities and traumatic brain injury. People with NC Medicaid Direct who receive services for these needs may be moved to a Tailored Plan. The name will change, but the services will not.

Later this month, we’ll be sending you a toolkit to share with your networks so that people know what to expect with the launch of Tailored Plans.


NC Medicaid Contact Center: 888-245-0179

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