NC Medicaid Long Term Services and Supports Office Hours

NC Medicaid is hosting program specific office hours. Sessions will provide an opportunity for stakeholders to request technical assistance about issues and concerns.

NC Medicaid is hosting program specific office hours. Sessions will provide an opportunity for stakeholders to request technical assistance about issues and concerns.

NC Medicaid’s annual Long Term Services and Supports (LTSS) Medicaid Forum took place on June 4-5, 2025, bringing together stakeholders to meet and discuss important topics. During the Forum, NC Medicaid announced information regarding upcoming Office Hours. The sessions will allow stakeholders to ask questions, address concerns, and request technical assistance.

Below is the schedule for the upcoming LTSS Office Hours by program:

Personal Care Services (PCS)

Program Lead, Juanita Jefferson

  • Tuesday, June 17: 10:00 a.m. - Meeting Link
    Dial-in: 984-204-1487, Conference ID: 728 519 557#

  • Tuesday, June 24: 10:00 a.m. - Meeting Link
    Dial-in: 984-204-1487, Conference ID: 152 663 814#

  • Tuesday, July 8: 10:00 a.m. - Meeting Link
    Dial-in: 984-204-1487, Conference ID: 334 971 021#

Community Alternatives Program for Disabled Adults (CAP/DA) and Community Alternatives Program for Children (CAP/C)

Program Leads, Wrenia Bratts-Brown, Michelle Codrington (CAP/DA), Heather Smith (CAP/C)

  • Thursday, June 12: 11:00 a.m. - Meeting Link
    Dial-in: 984-204-1487, Conference ID: 904 351 810#

  • Tuesday, June 17: 2:00 p.m. - Meeting Link
    Dial-in: 984-204-1487, Conference ID: 536 717 142#

  • Wednesday, June 25: 1:00 p.m. - Meeting Link
    Dial-in: 984-204-1487, Conference ID: 341 571 415#

Private Duty Nursing (PDN)

Program Lead, Shewunn Pittman

  • Wednesday, June 18: 2:00 p.m. - Meeting Link
    Dial-in: 984-204-1487, Conference ID: 251 302 353#

  • Wednesday, June 25: 1:00 p.m. - Meeting Link
    Dial-in: 984-204-1487, Conference ID: 870 301 631#

  • Wednesday, July 2: 2:00 p.m. - Meeting Link
    Dial-in: 984-204-1487, Conference ID: 933 150 96#

Transitions of Care (TOC)/Electronic Visit Verification (EVV)

Program Lead, Renee Stapleton

  • Wednesday, June 18: 2:30 p.m. - Meeting Link
    Dial-in: 984-204-1487, Conference ID: 624 047 3#

  • Wednesday, June 25: 1:00 p.m. - Meeting Link
    Dial-in: 984-204-1487, Conference ID: 246 020 610#

Private Appointments

Providers and other stakeholders can also request a private appointment to discuss a specific case that requires exchanging personal identifying information.  Please find the contact details for each program below:

Contact

NC Medicaid Contact Center, 1-888-245-0179

Related Topics: