This bulletin applies to NC Medicaid Managed Care.
As shared in the Innovations Waiver Providers – Updated Service and National Accreditation Requirements bulletin published in April 2026, recent updates have impacted Innovations Waiver providers enrolled with taxonomy 251S00000X. Of particular importance, new Innovations Waiver Services requiring national accreditation are now available under this taxonomy on the Provider Permission Matrix (PPM).
On April 20, 2027, the Innovations Waiver “Community/Behavioral Health” Service under taxonomy 251S00000X will be end-dated on provider records. At that time, any provider who has not enrolled in a new Innovations Waiver Service and reported their national accreditation (if required) will no longer be eligible to receive reimbursement for Innovations Waiver services. For additional information, see Innovations Waiver Providers – Updated Service and National Accreditation Requirements.
Innovation Waiver providers with an active 251S00000X taxonomy who are already nationally accredited are strongly encouraged to complete an NCTracks Manage Change Request (MCR) to select another Innovations Waiver Service and to report their national accreditation.
Additional Innovations Waiver Services that do not require accreditation will be added to the PPM soon.
Resources
- How to Add or Update Licensing and Accreditation on the Provider Profile in NCTracks Job Aid
- Provider Permission Matrix
Contact
- NCTracks Call Center: 800-688-6696
- Provider Ombudsman: 866-304-7062