Beneficiary and Provider Support
Medicaid and NC Health Choice Policies and Procedures
NC Medicaid Contact Center - Provider and beneficiary information on Medicaid and NC Health Choice policies and procedures.
Monday - Friday 8 a.m. - 5 p.m.
Closed on State Holidays
Medicaid and NC Health Choice Claims and Billing
NCTracks Contact Center - Provider information for claims and billing.
Medicaid General Mailing Address
2501 Mail Service Center
Raleigh NC 27699-2501
Medicaid and NC Health Choice Transition to Medicaid Managed Care
Deputy Secretary, NC Medicaid
Assistant Secretary, NC Medicaid
Chief Medical Officer
Chief Financial Officer
Carolyn McClanahan, Deputy Director
Compliance and Program Integrity
John E. Thompson, Director
This page was last modified on 11/03/2022