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Information and Resources on Hurricane Helene

For North Carolina residents and visitors impacted by Hurricane Helene. Go Now

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Fact Sheets

Document Name
Protections for Pregnant Women and Newborns
Provider and Health Plan Lookup Tool
Provider FactSheet What Providers Need to Know about Pharmacy
Provider Playbook Payment and Reimbursement Fact Sheet
Provider Quick Reference Guide for Tailored Plans
Readers Guide on NC Medicaid Quality Fact Sheets
Retro-Enrollment Fact Sheet
Standard Plan and Tailored Plan Fact Sheet
Standard Plan and Tailored Plan Fact Sheet (Spanish) - Aug. 30, 2022
Tailored Care Management Beneficiary Fact Sheet
Tailored Care Management Provider fact sheet
Tailored Plan Member Enrollment: PCP Auto-Assignment Fact Sheet
Tailored Plan Member Enrollment: PCP Auto-Assignment Fact Sheet
Tailored Plan Member Enrollment: PCP/TCM Auto-assignment - Aug. 17, 2022
Tailored Plan Provider Contracting Deadlines Questions and Answers
Telehealth Program
Tobacco Use, Substance Use, and Substance Use Disorder Fact Sheet
What Provider Need to Know After Tailored Plan Launch
What Providers need to know about Medicaid Expansion Fact Sheet
What Providers Need to Know Before Children and Families Specialty Plan Launch (Part 1)

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Contact Information

NC Medicaid, Division of Health Benefits
2501 Mail Service Center
Raleigh, NC 27699-2501

NC Medicaid Contact Center
Phone: 888-245-0179
Monday-Friday 8 a.m. to 5 p.m.
Closed on State holidays.
 
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