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Manuals

Document Name
Advanced Medical Home Provider Manual
AMH Provider Manual Updates - May 16, 2024
AMH TAG Data Subcommittee - June 2022 Meeting Presentation
Historically Underutilized Provider Optional Supplement to Tailored Care Management Certification Application
June 2025 Pharmacy Newsletter
MCAC Meeting, Jun. 16, 2023 - Meeting Minutes from Mar. 17
MCAC Written Reports (15Sept2023)
Medicaid Managed Care Quality Measurement Technical Specifications Manual
Medicaid Managed Care Quality Measurement Year 2023 Technical Specifications Manual
NC_SMAC_20221105.pdf
Request for Reconsideration of PCS Authorization (NC Medicaid 3114)
Session Law 2013-306 PCS Training Attestation Form (NC Medicaid 3085-ia.pdf)
Standard Plan Exempt (NC Medicaid Direct) Spanish
Summary of Updates 2024.02.09
Summary of Updates 2024.02.09
Tailored Care Management Provider Manual
Tailored Care Management Provider Manual Update Aug 29, 2022
Tailored Care Management Provider Manual_June 2024
Tailored CM Provider Manual, Summary of Updates - July 2023
TCM Provider Manual Addendum: Healthy Opportunities Pilots Guidance for Providers for Advanced Medical Home Plus/Care Management Agency (AMH+s/CMAs)

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Contact Information

NC Medicaid, Division of Health Benefits
2501 Mail Service Center
Raleigh, NC 27699-2501

NC Medicaid Contact Center
Phone: 888-245-0179
Monday-Friday 8 a.m. to 5 p.m.
Closed on State holidays.
 
Visit RelayNC for information about TTY services.
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