Provider Playbook: Training Courses

Education for NC Medicaid Providers and Practice Leaders

NC Medicaid offers numerous educational events to help prepare providers, practice and quality managers engage with NC Medicaid.  

Quarterly Back Porch Chats, an NC Medicaid Managed Care Webinar Series

First Quarter 2026 Meeting Key Updates

Feb. 19, 2026, noon-1 p.m. Agenda

• Updates from the Department of Public Health
• Rural Health Transformation Program
• HR-1 Overview
• Pharmacy Benefit Administrator Implementation
• Clinical Coverage Policy Promulgation Cadence and Coverage

REGISTER HERE

Second Quarter 2026 Meeting:

• May 21, 2026, noon-1 p.m. | Topic and additional information TBA

Quarterly Virtual Office Hours for Providers

NC Medicaid Provider Services offers a series of Virtual Office Hours for providers. The quarterly sessions offer an interactive format for providers to ask questions on a variety of NC Medicaid topics.

First Quarter 2026 Meeting Key Updates

Feb. 5, 2026, noon-1 p.m. Agenda

This session will cover the following key topics:

• Early and Periodic Screening, Diagnostic, and Treatment (EPSDT)
• Children and Families Specialty Plan – Post Launch
• Credentialing Committee Updates
• Behavioral Health Provider Requirements
• Maintain Eligibility Program
• Carolina ACCESS Enrollment Refresher
• Federal Fee Increase for Provider Applicants

REGISTER HERE

Additional 2026 Quarterly Virtual Office Hours for Providers:

• Thursday, May 7, 2026, noon - 1 p.m.
• Thursday, Aug. 6, 2026, noon - 1 p.m.
• Thursday, Nov. 5, 2026, noon - 1 p.m. 

Session topics will be posted once available.