Provider Playbook: Training Courses

Education for NC Medicaid Providers and Practice Leaders

NC Medicaid offers numerous educational events to help prepare providers, practice and quality managers engage with NC Medicaid.

Quarterly Virtual Office Hours for Providers

NC Medicaid Provider Services offers a series of Virtual Office Hours for providers. The quarterly sessions offer an interactive format for providers to ask questions on a variety of NC Medicaid topics.

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  • Thursday, May 7, 2026, noon - 1 p.m.
  • Thursday, Aug. 6, 2026, noon - 1 p.m.
  • Thursday, Nov. 5, 2026, noon - 1 p.m.

Note: Session topics will be posted once available.

2026 Meetings Archive

First Quarter Meeting - Feb. 5

Quarterly Back Porch Chats, an NC Medicaid Managed Care Webinar Series

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Feb. 19, 2026, noon-1 p.m. Agenda

  • Updates from the Department of Public Health
  • Rural Health Transformation Program
  • HR-1 Overview
  • Pharmacy Benefit Administrator Implementation
  • Clinical Coverage Policy Promulgation Cadence and Coverage

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May 21, 2026, noon-1 p.m. | Topic and additional information TBA

Health Plan Training Resources for Providers

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Healthy Blue Care Together Provider Educational Resources and Training Opportunities 

Back Porch Chat, Children and Families Specialty Plan Updates 

Children and Families Specialty Plan Claims Information Session for Providers

NC Medicaid Virtual Office Hours Children and Families Specialty Plan Presentation 

Children and Families Specialty Plan Care Management Overview for Local Health Departments

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This page was last modified on 02/09/2026