Provider Playbook: Training Courses

Education for NC Medicaid Providers and Practice Leaders

NC Medicaid offers numerous educational events to help prepare providers, practice and quality managers engage with NC Medicaid.  

Quarterly Back Porch Chats, an NC Medicaid Managed Care Webinar Series

• Nov. 20, 2025, noon-1 p.m. | Topic: Children and Families Specialty Plan Update
  Register here
• Feb. 19, 2026, noon-1 p.m. | Topic TBD
• May 21, 2026, noon-1 p.m. | Topic TBD

Virtual Office Hours for Providers

NC Medicaid Provider Services offers a series of Virtual Office Hours for providers. The quarterly sessions offer an interactive format for providers to ask questions on a variety of NC Medicaid topics.

• Thursday, Feb. 5, 2026, noon - 1 p.m.
• Thursday, May 7, 2026, noon - 1 p.m.
• Thursday, Aug. 6, 2026, noon - 1 p.m.
• Thursday, Nov. 5, 2026, noon - 1 p.m. 

Session topics will be posted once available.