Provider Playbook: Training Courses
Education for NC Medicaid Providers and Practice Leaders
NC Medicaid offers numerous educational events to help prepare providers, practice and quality managers engage with NC Medicaid.
Quarterly Virtual Office Hours for Providers
NC Medicaid Provider Services offers a series of Virtual Office Hours for providers. The quarterly sessions offer an interactive format for providers to ask questions on a variety of NC Medicaid topics.
- Thursday, May 7, 2026, noon - 1 p.m.
- Thursday, Aug. 6, 2026, noon - 1 p.m.
- Thursday, Nov. 5, 2026, noon - 1 p.m.
Note: Session topics will be posted once available.
Quarterly Back Porch Chats, an NC Medicaid Managed Care Webinar Series
NC Medicaid Back Porch Chat | Key Updates | May 21, 2026
Please join us for the upcoming Back Porch Chat on Thursday, May 21, 2026.
Hosted by: Dr. Brittany Watson, Associate Medical Director Consultant.
Time: noon–1 p.m.
REGISTER HERE
This session will provide important updates across multiple areas of NC Medicaid, including:
- TBI Dashboard Overview and Utilization
- Standard Plan Performance Comparison Tool
- Pharmacy Benefit Administration (PBA) updates
- Care Management for At‑Risk Children / High‑Risk Pregnancies (CMARC/CMHRP)
- Quality Measures Dashboard
- H.R.1 Update
Aug. 20, 2026, noon-1 p.m. | Topic and additional information TBA
Nov. 19, 2026, noon-1 p.m. | Topic and additional information TBA
Health Plan Training Resources for Providers
Healthy Blue Care Together Provider Educational Resources and Training Opportunities
Back Porch Chat, Children and Families Specialty Plan Updates
Children and Families Specialty Plan Claims Information Session for Providers
NC Medicaid Virtual Office Hours Children and Families Specialty Plan Presentation
Children and Families Specialty Plan Care Management Overview for Local Health Departments
This page was last modified on 04/13/2026