North Carolina Expands Medicaid

Graphic text: NC Medicaid For More People

North Carolina expanded health care coverage to more people.

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On December 1, 2023, NC Medicaid expanded to cover people ages 19 through 64 up to 138% of the federal poverty line. That’s about $1,730/month for singles and $2,970/month for families of three.

NC Medicaid covers most health services. It includes doctor visits, check-ups, emergency care, dental care, vision and hearing services, prescription drugs, maternity and postpartum care, hospital services, behavioral health, preventive and wellness services, medical-related devices and more.

There is no monthly fee and copays are never more than $4.

You can get health care coverage through NC Medicaid if:

How to apply

Or learn more about eligibility.

Questions and Answers

Toolkit: Free materials to share

Get help from a Medicaid Ambassador

NC Medicaid Expansion Dashboard

Need help?

For interpreter services or communication assistance: Call your local Department of Social Services (DSS) and ask the operator for an interpreter.

For questions about NC Medicaid eligibility: Check the eligibility guidelines or contact your local Department of Social Services (DSS).

If you have NC Medicaid and have questions: Call the Medicaid health plan listed on your health plan ID card.

  • Standard Plans:
    • WellCare: 1-866-799-5318 (TTY: 711)
    • UnitedHealthcare Community Plan: 1-800-349-1855 (TTY: 711)
    • HealthyBlue: 1-844-594-5070 (TTY: 711)
    • AmeriHealth Caritas: 1-855-375-8811 (TTY: 1-866-209-6421)
    • Carolina Complete Health: 1-833-552-3876 (TTY: 711 or 1-800-735-2962)
  • Tailored Plans:
    • Alliance Health: 1-800-510-9132 (TTY: 711 or 1-800-735-2962)
    • Partners Health Management: 1-888-235-4673 (TTY: 1-800-735-2962)
    • Trillium Health Resources: 1-877-685-2415 (TTY: 711)
    • Vaya Health: 1-800-962-9003 (TTY: 711)
  • NC Medicaid Direct: 1-888-245-0179
  • Eastern Band of Cherokee Indians Tribal Option: 1-800-260-9992 (TTY: 711)

For questions about your health care options or changing your health plan: Visit ncmedicaidplans.gov, use the NC Medicaid Managed Care mobile app, or call the NC Medicaid Enrollment Broker at 1-833-870-5500 (TTY: 711 or RelayNC.com).

If your health plan has not been able to solve your problem, or if you need help understanding NC Medicaid, call the NC Medicaid Ombudsman at 1-877-201-3750. Hours of operation 7 a.m. to 5 p.m., Monday through Friday.

For all other questions: Check the NC Medicaid Beneficiary Help Center or call the NC Medicaid Contact Center at 1-888-245-0179.