The NC Medicaid Managed Care Quality Strategy details the Department’s goals to improve the health of North Carolinians through an innovative, whole-person centered and well-coordinated system of care, which addresses both medical and non-medical drivers of health. It includes aims, goals and objectives for quality management and improvement, and details specific quality improvement (QI) initiatives that are priorities for the Department.
The updated Quality Strategy now incorporates the quality activities of all managed care plans, including the Behavioral Health I/DD Tailored Plans, the Eastern Band of Cherokee Indians (EBCI) Tribal Option and Community Care of North Carolina.
More information about NC Medicaid Managed Care quality management and improvement is available on NC Medicaid’s Transformation webpage.
Contact:
NCTracks Call Center: 800-688-6696