To help ensure the successful implementation of Tailored Care Management (TCM), the Department launched the Tailored Care Management Capacity Building program.
The distribution of capacity building funds (CBF) started in early 2022 and will be distributed to certified TCM providers across the State through at least June 2023. TCM providers certified as Advanced Medical Home Plus (AMH+) practices and Care Management Agencies (CMAs) are eligible to receive capacity building funding for investments in:
- Care management-related health information technology (HIT) infrastructure,
- Hiring and training care managers, and
- Activities related to operational readiness (e.g., developing policies/procedures/workflows).
Under the Capacity Building program, LME/MCOs awarded a Tailored Plan contract will partner with AMH+ practices and CMAs to achieve milestones focused on the above three areas of investment. Capacity building funds flow through Tailored Plans to AMH+ practices and CMAs.
NC Medicaid has released Advanced Medical Home Plus (AMH+) and Care Management Agency (CMA) Tailored Care Management Capacity Building Funds Guidance to answer recent questions regarding the TCM Capacity Building program. This document provides guidance on questions about what capacity building funds can be used for, such as staffing, training, hardware purchases, capital purchases, etc. We also provide guidance on the timeframes for use of capacity building funds.
Additional information is available on the NC Medicaid Tailored Care Management Capacity Building Program webpage.
Contact
NC Medicaid Contact Center: 888-245-0179