Health Plan Contacts and Resources
AmeriHealth Caritas North Carolina
amerihealthcaritasnc.com
Provider Support Line: 888-738-0004
Provider Contracting Questions:
844-399-0474
ProviderRecruitmentNC@amerihealthcaritas.com
Claim Submission Questions:
888-738-0004
Carolina Complete Health
carolinacompletehealth.com
Provider Support Line: 833-552-3876
Provider Contracting Questions:
833-552-3876
networkrelations@cch-network.com
Claim Submission Questions:
833-552-3876
networkrelations@cch-network.com
Eastern Band of Cherokee Indians Tribal Option
EBCITribalOption.com
Provider Support Line: 800-688-6696 (NCTracks Call Center)
Provider Contracting Questions
800-260-9992
Provider.Services@cherokeehospital.org
Healthy Blue
healthybluenc.com/north-carolina/home.html
Provider Support Line: 844-594-5072
Provider Contracting Questions:
844-415-2045
NCproviderquestions@nchealthyblue.com
Claim Submission Questions:
844-594-5072
nc_provider@healthybluenc.com
United Healthcare Community Plan of North Carolina
https://www.uhccommunityplan.com/nc/medicaid/medicaid-uhc-community-plan
Provider Support Line: 800-638-3302
Provider Contracting Questions:
781-419-8322
CarolinasPRTeam@uhc.com
Claim Submission Questions:
800-638-3302
CarolinasPRTeam@uhc.com
WellCare of North Carolina
wellcare.com/nc
Provider Support Line: 866-799-5318
Provider Contracting Questions:
984-867-8637
Fax: 813-283-3045
NCProviderRelations@WellCare.com
Claim Submission Questions:
ncproviderrelations@wellcare.com
Alliance Health
https://alliancehealth.okta.com
Provider Support Line: 855-759-9700
Provider Contracting Questions:
855-759-9700
NetworkRelations@alliancehealthplan.org
Claim Submission Questions:
919-651-8500
Claims@alliancehealthplan.org
Resources
- Provider Manual Link
- Provider Contract Template Link (Tailored Plan Medicaid)
- Provider Contract Template Link (State Funded)
- Provider Contract Template Link (Medicaid Direct)
- Member Handbook Link (Tailored Plan Medicaid)
- Member Handbook Link (Medicaid Direct)
- Member Handbook Link (Other Member Handbooks)
- Primary Care Provider Change Request Form Link
Eastpointe
www.eastpointe.net
Provider Support Line: 888-977-2160
Provider Contracting Questions:
888-977-2160
nop@eastpointe.net
Claim Submission Questions:
888-977-2160
nop@eastpointe.net
Partners
https://www.partnersbhm.org/tailoredplan/providers/providerconnect/
Provider Support Line: 877-398-4145
Provider Contracting Questions:
877-398-4145
BH Contracting: contracts@partnersbhm.org
PH Contracting: networkrelations@cch-network.com
Claim Submission Questions:
704-842-6486
claimsdepartment@partnersbhm.org
Primary Care Provider Change Request Contact:
PCP@Partnersbhm.org
Sandhills
https://alphaplusshc.com/portallogin
Provider Support Line: 855-777-4652
Provider Contracting Questions:
855-777-4652
ProviderHelpDesk@SandhillsCenter.org
Claim Submission Questions:
855-777-4652
https://support.sandhillscenter.org/
Trillium
https://www.ncinno.org/
Provider Support Line: 855-250-1539
Provider Contracting Questions:
855-250-1539
networkservicessupport@trilliumnc.org
Claim Submission Questions:
855-250-1539
Claims2@trilliumnc.org
Vaya Health
https://providers.vayahealth.com/provider-portal/
Provider Support Line: 866-990-9712
Provider Contracting Questions:
855-432-9139
ProviderEnrollment@vayahealth.com
Claim Submission Questions:
828-225-2785 ext 2455
Claims@vayahealth.com