Health Plan Contacts and Resources

Website: https://alliancehealth.okta.com
Provider Support Line: 855-759-9700

Provider Contracting Questions:
855-759-9700
NetworkRelations@alliancehealthplan.org

Claim Submission Questions:
919-651-8500
Claims@alliancehealthplan.org

Resources

• Provider Manual Link
• Provider Contract Template Link (Tailored Plan Medicaid)
• Provider Contract Template Link (State Funded)
• Provider Contract Template Link (Medicaid Direct)
• Member Handbook Link (Tailored Plan Medicaid)
• Member Handbook Link (Medicaid Direct)
• Member Handbook Link (Other Member Handbooks)

Website: amerihealthcaritasnc.com
Provider Support Line: 888-738-0004

Provider Contracting Questions:
844-399-0474
ProviderRecruitmentNC@amerihealthcaritas.com

Claim Submission Questions:
888-738-0004

Pharmacy Service Line
866-885-1406

Resources

• Provider Manual
• Provider Contract Template
• Member Handbook
• Primary Care Provider Change Request Form

Website: carolinacompletehealth.com
Provider Support Line: 833-552-3876

Provider Contracting Questions:
833-552-3876
networkrelations@cch-network.com

Claim Submission Questions:
833-552-3876
networkrelations@cch-network.com

Pharmacy Service Line
833-585-4309

Resources

• Provider Manual
• Provider Contract Template
• Member Handbook
• Primary Care Provider Change Request Form

Website: EBCITribalOption.com
Provider Support Line: 800-688-6696 (NCTracks Call Center)

Provider Contracting Questions
800-260-9992
Provider.Services@cherokeehospital.org

Resources

• Provider Manual
• Provider Contract Template
• Member Handbook        

Website: healthybluenc.com/north-carolina/home.html
Provider Support Line: 844-594-5072

Provider Contracting Questions:
844-594-5072
NC_Contracting@healthybluenc.com

Claim Submission Questions:
844-594-5072 
nc_provider@healthybluenc.com

Pharmacy Service Line
844-594-5084

Resources

• Provider Manual
• Provider Contract Template
• Member Handbook
• Primary Care Provider Change Request Form

Website: https://www.partnersbhm.org/tailoredplan/providers/providerconnect/
Provider Support Line: 877-398-4145

Provider Contracting Questions:
877-398-4145
BH Contracting: contracts@partnersbhm.org
PH Contracting: networkrelations@cch-network.com

Claim Submission Questions:
704-842-6486
claimsdepartment@partnersbhm.org

Primary Care Provider Change Request Contact:
PCP@Partnersbhm.org

Resources

• Provider Manual Link
• Provider Contract Template Link
• Member Handbook Link

Website: https://www.ncinno.org/
Provider Support Line: 855-250-1539

Provider Contracting Questions:
855-250-1539
networkservicessupport@trilliumnc.org

Claim Submission Questions:
855-250-1539
Claims2@trilliumnc.org

Resources

• Provider Manual Link
• Provider Contract Template Link
• Member Handbook Link

Website: https://www.uhccommunityplan.com/nc/medicaid/medicaid-uhc-community-plan
Provider Support Line: 800-638-3302

Provider Contracting Questions:
781-419-8322
CarolinasPRTeam@uhc.com

Claim Submission Questions:
800-638-3302 
CarolinasPRTeam@uhc.com

Pharmacy Service Line
855-258-1593

Resources

• Provider Manual
• Provider Contract Template
• Member Handbook
• Primary Care Provider Change Request Form

Website: https://providers.vayahealth.com/provider-portal/
Provider Support Line: 866-990-9712

Provider Contracting Questions:
855-432-9139
ProviderEnrollment@vayahealth.com

Claim Submission Questions:
828-225-2785 ext 2455
Claims@vayahealth.com

Resources

• Provider Manual Link
• Provider Contract Template Link
• Member Handbook Link

Website: wellcare.com/nc
Provider Support Line: 866-799-5318

Provider Contracting Questions:
984-867-8637
Fax: 813-283-3045
NCProviderRelations@WellCare.com

Claim Submission Questions:
ncproviderrelations@wellcare.com

Pharmacy Service Line
866-799-5318

Resources

• Provider Manual
• Provider Contract Template
• Member Handbook
• Primary Care Provider Change Request Form