Find a NC Medicaid Ambassador

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A volunteer Medicaid Ambassador can walk you through the online Medicaid application (ePASS) and answer questions you may have about the application. They cannot complete an application on your behalf.

Learn more about the Medicaid Ambassador initiative

Find a NC Medicaid Ambassador

  • Find a volunteer NC Medicaid Ambassador in your county using the table below.
  • Contact them directly via their contact details below to arrange a time to talk.
  • These are volunteers, so please be patient—responses may take a few days or more.
  • Schedules do not include holidays. Please prioritize calling before walk-ins.

No one in your county? Or don't get a response? Make a free appointment with the NC Navigator Consortium online or call 1-855-733-3711. They can help you apply for NC Medicaid.

County Served Medicaid Ambassador Organization
Alamance We Are Down Home NC
Virtual only (call to make appointment)
919-578-2908‬
Languages: English
Walk-ins: No
Alamance NC Integrated Care for Kids
no central address
Raleigh, NC 27612
984-974-1202
Languages: English, Spanish
Walk-ins: No, but remote services are available
Alexander Catawba Valley Medical Center
810 Fairgrove Church Rd SE
Hickory, NC 28602
828-326-3000
Languages: English
Walk-ins: 8:30am-5pm Monday-Friday
Ashe We Are Down Home NC
203 A Long Street
Jefferson, NC 28640
919-578-2908 (call to make appointment)‬
Languages: English
Walk-ins: No
Avery High Country Community Health
935 State Farm Road
Boone, NC 28607
828-262-3886
Languages: English, Spanish
Walk-ins: 5-7pm on select days
Beaufort Washington Housing Authority
809 Pennsylvania Avenue
Washington, North Carolina 27889
252-946-0061
Languages: English
Walk-ins, Appointments Preffered: M-F, 9:30a to 11:30a and 1:30p to 3:30
Burke High Country Community Health
935 State Farm Road
Boone, NC 28607
828-262-3886
Languages: English, Spanish
Walk-ins: 5-7pm on select days
Cabarrus We Are Down Home NC
300 Church Street N Suite A
Concord, NC 28205
919-578-2908 (call to make appointment)‬
Languages: English
Walk-ins: No
Catawba Catawba Valley Medical Center
810 Fairgrove Church Rd SE
Hickory, NC 28602
828-326-3000
Languages: English
Walk-ins: 8:30am-5pm Monday-Friday
Chatham We Are Down Home NC
Virtual only (call to make appointment)
919-578-2908‬
Languages: English
Walk-ins: No
Cherokee Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Walk-ins: No
Clay Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Walk-ins: No
Durham NC Integrated Care for Kids
no central address
Raleigh, NC 27612
984-974-1202
Languages: English, Spanish
Walk-ins: No, but remote services are available
Franklin We Are Down Home NC
Virtual only (call to make appointment)
919-578-2908‬
Languages: English
Walk-ins: No
Graham Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Walk-ins: No
Granville We Are Down Home NC
109 Hillsboro St, Suite 105
Oxford, NC 27565
919-578-2908 (call to make appointment)‬
Languages: English
Walk-ins: No
Granville NC Integrated Care for Kids
no central address
Raleigh, NC 27612
984-974-1202
Languages: English, Spanish
Walk-ins: No, but remote services are available
Guilford Triad Adult and Pediatric Medicine
300 W Northwood Street
Greensboro, NC 27401
336-355-9696
Languages: English, Spanish; Interpreter Services
Walk-ins: 8am-5pm, no guarantee if schedules are full. Telehealth options available.
Harnett We Are Down Home NC
Virtual only (call to make appointment)
919-578-2908‬
Languages: English
Walk-ins: No
Haywood Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Walk-ins: No
Iredell Catawba Valley Medical Center
810 Fairgrove Church Rd SE
Hickory, NC 28602
828-326-3000
Languages: English
Walk-ins: 8:30am-5pm Monday-Friday
Iredell We Are Down Home NC
Virtual only (call to make appointment)
919-578-2908‬
Languages: English
Walk-ins: No
Jackson Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Walk-ins: No
Johnston We Are Down Home NC
810 A East Market Street
Smithfield, NC 27577
919-578-2908 (call to make appointment)‬
Languages: English
Walk-ins: No
Macon Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Walk-ins: No
Nash We Are Down Home NC
Virtual only (call to make appointment)
919-578-2908‬
Languages: English
Walk-ins: No
Nash Nash Community College
522 N Old Carriage Rd
Rocky Mount, NC 27804
252-292-8248
Languages: English
Walk-ins: 8am-5pm Monday-Thursday, 8am-1pm Friday
Orange NC Integrated Care for Kids
no central address
Raleigh, NC 27612
984-974-1202
Languages: English, Spanish
Walk-ins: No, but remote services are available
Person We Are Down Home NC
Virtual only (call to make appointment)
919-578-2908‬
Languages: English
Walk-ins: No
Pitt We Are Down Home NC
Virtual only (call to make appointment)
919-578-2908‬
Languages: English
Walk-ins: No
Rockingham We Are Down Home NC
Virtual only (call to make appointment)
919-578-2908‬
Languages: English
Walk-ins: No
Surry High Country Community Health
935 State Farm Road
Boone, NC 28607
828-262-3886
Languages: English, Spanish
Walk-ins: 5-7pm on select days
Swain Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Walk-ins: No
Transylvania We Are Down Home NC
Virtual only (call to make appointment)
919-578-2908‬
Languages: English
Walk-ins: No
Vance We Are Down Home NC
Virtual only (call to make appointment)
919-578-2908‬
Languages: English
Walk-ins: No
Vance NC Integrated Care for Kids
no central address
Raleigh, NC 27612
984-974-1202
Languages: English, Spanish
Walk-ins: No, but remote services are available
Watauga We Are Down Home NC
755 NC Hwy 105 Bypass
Boone, NC 28607
919-578-2908 (call to make appointment)‬
Languages: English
Walk-ins: No
Watauga High Country Community Health
935 State Farm Road
Boone, NC 28607
828-262-3886
Languages: English, Spanish
Walk-ins: 5-7pm on select days
Wilson We Are Down Home NC
Virtual only (call to make appointment)
919-578-2908‬
Languages: English
Walk-ins: No
All Counties Goshen Medical Center
PO Box 187
Faison NC 28341
910-267-8693‬
Languages: English, Spanish
Walk-ins: No

This page was last modified on 07/02/2024