Find a NC Medicaid Ambassador

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A volunteer Medicaid Ambassador can walk you through the online Medicaid application (ePASS) and answer questions you may have about the application. They cannot complete an application on your behalf.

Learn more about the Medicaid Ambassador initiative

Find a NC Medicaid Ambassador

  • Find a volunteer NC Medicaid Ambassador in your county using the table below.
  • Contact them directly via their contact details below to arrange a time to talk.
  • These are volunteers, so please be patient—responses may take a few days or more.
  • Schedules do not include holidays. Please prioritize calling before walk-ins.

No one in your county? Or don't get a response? Make a free appointment with the NC Navigator Consortium online or call 1-855-733-3711. They can help you apply for NC Medicaid.

Found an ambassador? Give feedback on your experience.

County Served Medicaid Ambassador Organization

All Counties

All Can Be Safe Home Health Care, LLC
8929 J M Keynes Drive
Suite 315
Charlotte, NC 28262
704-910-6932
Languages: English, Spanish
Business Hours: Monday-Thursday 10am-2pm 

All Counties

Caring Hands
4321 S. Elm Eugene Street

Greensboro, NC 27406
336-389-1297
Languages: English, Spanish
Business Hours:  Monday- Friday 8am-5pm

All Counties

Goshen Medical Center
PO Box 187
Faison, NC 28341
910-267-8693
Languages: English, Spanish
Business Hours: No, call for appointment

All Counties

Grupo Poder y Esperanza

704-726-3156

Languages: Spanish

Business Hours: Monday –Friday 8:30am-5pm

All Counties

Keys to Freedom Caregivers, LLC
8929 J M Keynes Drive
Suite 340
Charlotte, NC 28262
704-430-1778
Languages: English, Spanish
Business Hours: Monday-Thursday 10am-3pm

All Counties

ServiceSource
600 Ames Street
Fayetteville, NC 28301
910-401-5495
Languages: English, Spanish
Business Hours: Monday-Friday 10am-2pm

Alamance

NC Integrated Care for Kids
984-974-1202
Languages: English, Spanish
Business Hours:  Monday-Friday 9am-4pm

Alexander

Catawba Valley Medical Center
810 Fairgrove Church Rd SE
Hickory, NC 28602
828-326-3000
Languages: English
Business Hours:  Monday-Friday 8:30am-5pm

Anson

Home Care Perfections, LLC.
2459 Wilkinson Blvd.
Suite 300
Charlotte, NC 28208
704-378-8739
Languages: English
Business Hours:  Monday-Thursday 10am-4pm

Avery

High Country Community Health
935 State Farm Road
Boone, NC 28607
828-262-3886
Languages: English, Spanish
Business Hours: Monday- Friday  8am-5pm

Beaufort

Washington Housing Authority
809 Pennsylvania Avenue
Washington, NC 27889
252-946-0061
Languages: English
Business Hours: Yes, Monday-Friday 9:30am to 11:30am and 1:30pm to 3:30pm

Bladen

UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems)

1200 Murchison Rd. Fayetteville NC, 28301

910-672-1508

Languages: English

Business Hours: Appointment only, call to schedule

Burke

High Country Community Health
935 State Farm Road
Boone, NC 28607
828-262-3886
Languages: English, Spanish
Business Hours:  Monday- Friday  8am-5pm

Cabarrus

Home Care Perfections, LLC.
2459 Wilkinson Blvd.
Suite 300
Charlotte, NC 28208
704-378-8739
Languages: English
Business Hours: 10am-4pm Monday-Thursday

Cabarrus

Triumphant Homes, LLC.

314 E Walnut St. Goldsboro, NC 27530

919-648-5782

Languages: English

Business Hours: Monday- Friday 9am-4pm

Catawba

Catawba Valley Medical Center
810 Fairgrove Church Rd SE
Hickory, NC 28602
828-326-3000
Languages: English
Business Hours: 8:30am-5pm Monday-Friday

Cherokee

Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Business Hours: 8:30am-5pm Monday-Friday

Clay

Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Business Hours: 8:30am-5pm Monday-Friday

Cleveland

Home Care Perfections, LLC.
2459 Wilkinson Blvd.
Suite 300
Charlotte, NC 28208
704-378-8739
Languages: English
Business Hours: Monday-Thursday 10am-4pm

Cumberland

UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems)

1200 Murchison Rd. Fayetteville NC, 28301

910-672-1508

Languages: English

Business Hours: Appointment only, call to schedule

Durham

NC Integrated Care for Kids
984-974-1202
Languages: English, Spanish
Business Hours:  Monday-Friday 9am-4pm

Durham

Triumphant Homes, LLC.

314 E Walnut St. Goldsboro, NC 27530

919-648-5782

Languages: English

Business Hours: Monday- Friday 9am-4pm

Gaston

Home Care Perfections, LLC.
2459 Wilkinson Blvd.
Suite 300
Charlotte, NC 28208
704-378-8739
Languages: English
Business Hours: Monday-Thursday 10am-4pm

Graham

Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Business Hours:  Monday-Friday 8:30am-5pm

Granville

NC Integrated Care for Kids
no central address
Raleigh, NC 27612
984-974-1202
Languages: English, Spanish
Business Hours:  Monday-Friday 9am-4pm

Greene

Triumphant Homes, LLC.

314 E Walnut St. Goldsboro, NC 27530

919-648-5782

Languages: English

Business Hours: Monday- Friday 9am-4pm

Guilford

Triad Adult and Pediatric Medicine
300 W Northwood Street
Greensboro, NC 27401
336-355-9696
Languages: English, Spanish; Interpreter Services
Business Hours:  Monday-Friday 8am-5pm

Harnett

El Refugio, INC
407 W. Main Street
Sanford, NC 27332
919-352-9709
Languages: English, Spanish
Business Hours: 5pm-7:30pm Monday, Tuesday, and Thursday

Harnett

UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems)

1200 Murchison Rd. Fayetteville NC, 28301

910-672-1508

Languages: English

Business Hours: Appointment only, call to schedule

Haywood

Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Business Hours: 8:30am-5pm Monday-Friday

Henderson

Blue Ridge Health
2579 Chimney Rock Rd.
Hendersonville, NC 28792
828-508-3742
Languages: English
Business Hours: No

Hoke

UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems)

1200 Murchison Rd. Fayetteville NC, 28301

910-672-1508

Languages: English

Business Hours: Appointment only, call to schedule

Iredell

Catawba Valley Medical Center
810 Fairgrove Church Rd SE
Hickory, NC 28602
828-326-3000
Languages: English
Business Hours: 8:30am-5pm Monday-Friday

Jackson

Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Business Hours: 8:30am-5pm Monday-Friday

Johnston

Triumphant Homes, LLC.

314 E Walnut St. Goldsboro, NC 27530

919-648-5782

Languages: English

Business Hours: Monday- Friday 9am-4pm

Johnston

UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems)

1200 Murchison Rd. Fayetteville NC, 28301

910-672-1508

Languages: English

Business Hours: Appointment only, call to schedule

Lee

El Refugio, INC
407 W. Main Street
Sanford, NC 27332
919-352-9709
Languages: English, Spanish
Business Hours: 5pm-7:30pm Monday, Tuesday, and Thursday

Lee

UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems)

1200 Murchison Rd. Fayetteville NC, 28301

910-672-1508

Languages: English

Business Hours: Appointment only, call to schedule

Lenoir

Triumphant Homes, LLC.

314 E Walnut St. Goldsboro, NC 27530

919-648-5782

Languages: English

Business Hours: Monday- Friday 9am-4pm

Lincoln

Home Care Perfections, LLC.
2459 Wilkinson Blvd.
Suite 300
Charlotte, NC 28208
704-378-8739
Languages: English
Business Hours: 10am-4pm Monday-Thursday

Macon

Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Business Hours: 8:30am-5pm Monday-Friday

Mecklenburg

Home Care Perfections, LLC.
2459 Wilkinson Blvd.
Suite 300
Charlotte, NC 28208
704-378-8739
Languages: English
Business Hours:  Monday-Thursday 10am-4pm 9

Mecklenburg

Triumphant Homes, LLC.

314 E Walnut St. Goldsboro, NC 27530

919-648-5782

Languages: English

Business Hours: Monday- Friday 9am-4pm

Moore

El Refugio, INC
407 W. Main Street
Sanford, NC 27332
919-352-9709
Languages: English, Spanish
Business Hours: 5pm-7:30pm Monday, Tuesday and Thursday

Moore

UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems)

1200 Murchison Rd. Fayetteville NC, 28301

910-672-1508

Languages: English

Business Hours: Appointment only, call to schedule

Nash

Nash Community College
522 N Old Carriage Rd
Rocky Mount, NC 27804
252-292-8248
Languages: English
Business Hours: 8am-5pm Monday-Thursday, 8am-1pm Friday

Orange

NC Integrated Care for Kids
no central address
Raleigh, NC 27612
984-974-1202
Languages: English, Spanish
Business Hours: Monday-Friday 9am-4pm

Pitt

Triumphant Homes, LLC.

314 E Walnut St. Goldsboro, NC 27530

919-648-5782

Languages: English

Business Hours: Monday- Friday 9am-4pm

Richmond

UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems)

1200 Murchison Rd. Fayetteville NC, 28301

910-672-1508

Languages: English

Business Hours: Appointment only, call to schedule

Robeson

UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems)

1200 Murchison Rd. Fayetteville NC, 28301

910-672-1508

Languages: English

Business Hours: Appointment only, call to schedule

Rowan

Home Care Perfections, LLC.
2459 Wilkinson Blvd.
Suite 300
Charlotte, NC 28208
704-378-8739
Languages: English
Business Hours: 10am-4pm Monday-Thursday

Sampson

UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems)

1200 Murchison Rd. Fayetteville NC, 28301

910-672-1508

Languages: English

Business Hours: Appointment only, call to schedule

Scotland

UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems)

1200 Murchison Rd. Fayetteville NC, 28301

910-672-1508

Languages: English

Business Hours: Appointment only, call to schedule

Stanly

Home Care Perfections, LLC.
2459 Wilkinson Blvd.
Suite 300
Charlotte, NC 28208
704-378-8739
Languages: English
Business Hours: 10am-4pm Monday-Thursday

Surry

High Country Community Health
935 State Farm Road
Boone, NC 28607
828-262-3886
Languages: English, Spanish
Business Hours:  Monday- Friday 8am-5pm

Swain

Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Business Hours: 8:30am-5pm Monday-Friday

Union

Home Care Perfections, LLC.
2459 Wilkinson Blvd.
Suite 300
Charlotte, NC 28208
704-378-8739
Languages: English
Business Hours: 10am-4pm Monday-Thursday

Vance

NC Integrated Care for Kids
no central address
Raleigh, NC 27612
984-974-1202
Languages: English, Spanish
Business Hours:  Monday-Friday 9am-4pm

Watauga

High Country Community Health
935 State Farm Road
Boone, NC 28607
828-262-3886
Languages: English, Spanish
Business Hours:  Monday- Friday 8am-5pm

Wayne

Triumphant Homes, LLC.

314 E Walnut St. Goldsboro, NC 27530

919-648-5782

Languages: English

Business Hours: Monday- Friday 9am-4pm

 

Wilson

Triumphant Homes, LLC.

314 E Walnut St. Goldsboro, NC 27530

919-648-5782

Languages: English

Business Hours: Monday- Friday 9am-4pm