A volunteer Medicaid Ambassador can walk you through the online Medicaid application (ePASS) and answer questions you may have about the application. They cannot complete an application on your behalf.
Learn more about the Medicaid Ambassador initiative
Find a NC Medicaid Ambassador
Use the table below to find a volunteer Medicaid Ambassador in your county. You can contact them directly using the information listed to schedule a time to talk.
Please keep in mind that Ambassadors are volunteers, so response times may vary, and it could take a few days to reply. Holiday schedules are not shown in the table. Please call ahead before visiting. Some locations may not be available for walk-in visits.
Ambassadors that are listed as serving in “All counties” can help people in any county. These locations offer virtual (online or phone) help, not face-to-face visits.
If there are no ambassadors in your county or you do not hear back, you can visit the NC Navigator Consortium online or by calling 1-855-733-3711. They will help you apply for NC Medicaid for free.
If you used an ambassador, share your experience with us. Give feedback on your experience.
| County Served | Medicaid Ambassador Organization |
|---|---|
All Counties | All Can Be Safe Home Health Care, LLC Phone: 704-910-6932 |
All Counties | Caring Hands Phone: 336-389-1297 |
All Counties | Compassionate Counseling Services* Phone: 704-691-7053 |
All Counties | Goshen Medical Center Phone: 910-267-8693 |
All Counties | Grupo Poder y Esperanza Phone: 704-726-3156 |
All Counties | Keys to Freedom Caregivers, LLC Phone: 704-430-1778 |
All Counties | ServiceSource Phone: 910-401-5495 |
All Counties | Southeastern Healthcare of North Carolina and Southeastern* Wake Adult Day Center Phone: 919-609-6690 |
Alamance | NC Integrated Care for Kids Phone: 984-974-1202 |
Alexander | Catawba Valley Medical Center Phone: 828-326-3000 |
Anson | Home Care Perfections, LLC. Phone: 704-378-8739 |
Avery | High Country Community Health Phone: 828-262-3886 |
Beaufort | Washington Housing Authority Phone: 252-946-0061 |
Bladen | UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems) Phone: 910-672-1508 |
Burke | High Country Community Health Phone: 828-262-3886 |
Cabarrus | Home Care Perfections, LLC. Phone: 704-378-8739 |
Cabarrus | Triumphant Homes, LLC. Phone: 919-648-5782 |
Cabarrus, Mecklenburg, Rowan | Cabarrus Rowan Community Health Centers* Phone: 704-792-2242 |
Catawba | Catawba Valley Medical Center Phone: 828-326-3000 |
Cherokee | Region A Partnership for Children/ Family Support Network of Region A Phone: 828-506-6111 |
Clay | Region A Partnership for Children/ Family Support Network of Region A Phone: 828-506-6111 |
Cleveland | Home Care Perfections, LLC. Phone: 704-378-8739 |
Cumberland | UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems) Phone: 910-672-1508 |
Durham | NC Integrated Care for Kids Phone: 984-974-1202 |
Durham | Bullcity Strong Phone: 919-907-9346 |
Durham | Triumphant Homes, LLC. Phone: 919-648-5782 |
Edgecombe, Halifax, Nash | Equipping The Community Organization, Inc.* Phone: 252-428-8522 |
Gaston | Home Care Perfections, LLC. Phone: 704-378-8739 |
Graham | Region A Partnership for Children/ Family Support Network of Region A Phone: 828-506-6111 |
Granville | NC Integrated Care for Kids Phone: 984-974-1202 |
Greene | Triumphant Homes, LLC. Phone: 919-648-5782 |
Guilford | Triad Adult and Pediatric Medicine Phone: 336-355-9696 |
Harnett | El Refugio, INC. Phone: 919-352-9709 |
Harnett | UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems) Phone: 910-672-1508 |
Haywood | Region A Partnership for Children/ Family Support Network of Region A Phone: 828-506-6111 |
Henderson | Blue Ridge Health Phone: 828-508-3742 |
Hoke | UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems) Phone: 910-672-1508 |
Iredell | Catawba Valley Medical Center Phone: 828-326-3000 |
Jackson | Region A Partnership for Children/ Family Support Network of Region A Phone: 828-506-6111 |
Johnston | Triumphant Homes, LLC. Phone: 919-648-5782 |
Johnston | UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems) Phone: 910-672-1508 |
Lee | El Refugio, INC. Phone: 919-352-9709 |
Lee | UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems) Phone: 910-672-1508 |
Lenoir | Triumphant Homes, LLC. Phone: 919-648-5782 |
Lincoln | Home Care Perfections, LLC. Phone: 704-378-8739 |
Macon | Region A Partnership for Children/ Family Support Network of Region A Phone: 828-506-6111 |
Mecklenburg | Home Care Perfections, LLC. Phone: 704-378-8739 |
Mecklenburg | Triumphant Homes, LLC. Phone: 919-648-5782 |
Moore | El Refugio, INC. Phone: 919-352-9709 |
Moore | UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems) Phone: 910-672-1508 |
Nash | Nash Community College Phone: 252-292-8248 |
Orange | NC Integrated Care for Kids Phone: 984-974-1202 |
Pitt | Triumphant Homes, LLC. Phone: 919-648-5782 |
Polk | Polk County DSS Phone: 828-894-2100 |
Richmond | UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems) Phone: 910-672-1508 |
Robeson | UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems) Phone: 910-672-1508 |
Rowan | Home Care Perfections, LLC. Phone: 704-378-8739 |
Sampson | UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems) Phone: 910-672-1508 |
Scotland | UNCFSU-AFHIS (Fayetteville State University Department of Accounting, Finance, Healthcare, and Information Systems) Phone: 910-672-1508 |
Stanly | Home Care Perfections, LLC. Phone: 704-378-8739 |
Surry | High Country Community Health Phone: 828-262-3886 |
Swain | Region A Partnership for Children/ Family Support Network of Region A Phone: 828-506-6111 |
Union | Home Care Perfections, LLC. Phone: 704-378-8739 |
Vance | NC Integrated Care for Kids Phone: 984-974-1202 |
Watauga | High Country Community Health Phone: 828-262-3886 |
Wayne | Triumphant Homes, LLC. Phone: 919-648-5782 |
Wilson | Triumphant Homes, LLC. Phone: 919-648-5782 |