Find a NC Medicaid Ambassador

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A volunteer Medicaid Ambassador can walk you through the online Medicaid application (ePASS) and answer questions you may have about the application. They cannot complete an application on your behalf.

Learn more about the Medicaid Ambassador initiative

Find a NC Medicaid Ambassador

  • Find a volunteer NC Medicaid Ambassador in your county using the table below.
  • Contact them directly via their contact details below to arrange a time to talk.
  • These are volunteers, so please be patient—responses may take a few days or more.
  • Schedules do not include holidays. Please prioritize calling before walk-ins.

No one in your county? Or don't get a response? Make a free appointment with the NC Navigator Consortium online or call 1-855-733-3711. They can help you apply for NC Medicaid.

Found an ambassador? Give feedback on your experience.

County Served Medicaid Ambassador Organization Counties
All Counties All Can Be Safe Home Health Care, LLC
8929 J M Keynes Drive
Suite 315
Charlotte, North Carolina 28262
704-910-6932
Languages: English, Spanish
Walk-ins: 10am -2pm Monday-Thursday
Alexander, Alleghany, Anson, Ashe, Avery, Beaufort, Bertie, Bladen, Brunswick, Buncombe, Burke, Cabarrus, Caldwell, Camden, Carteret, Caswell, Catawba, Chatham, Cherokee, Chowan, Clay, Cleveland, Columbus, Craven, Cumberland, Currituck, Dare, Davidson, Davie, Duplin, Durham, Edgecombe, Forsyth, Franklin, Gaston, Gates, Graham, Granville, Greene, Guilford, Halifax, Harnett, Haywood, Henderson, Hertford, Hoke, Hyde, Iredell, Jackson, Johnston, Jones, Lee, Lenoir, Lincoln, McDowell, Macon, Madison, Martin, Mecklenburg, Mitchell, Montgomery, Moore, Nash, Northampton, Onslow, Orange, Pamlico, Pasquotank, Pender, Perquimans, Person, Pitt, Polk, Randolph, Richmond, Robeson, Rockingham, Rowan, Rutherford, Sampson, Sandhill, Scotland, Stanly, Stokes, Surry, Swain, Transylvania, Tyrrell, Union, Vance, Wake, Warren, Washington, Watauga, Wayne, Wilkes, Wilson, Yadkin, Yancey
All Counties Goshen Medical Center
PO Box 187
Faison NC 28341
910-267-8693‬
Languages: English, Spanish
Walk-ins: No
Alexander, Alleghany, Anson, Ashe, Avery, Beaufort, Bertie, Bladen, Brunswick, Buncombe, Burke, Cabarrus, Caldwell, Camden, Carteret, Caswell, Catawba, Chatham, Cherokee, Chowan, Clay, Cleveland, Columbus, Craven, Cumberland, Currituck, Dare, Davidson, Davie, Duplin, Durham, Edgecombe, Forsyth, Franklin, Gaston, Gates, Graham, Granville, Greene, Guilford, Halifax, Harnett, Haywood, Henderson, Hertford, Hoke, Hyde, Iredell, Jackson, Johnston, Jones, Lee, Lenoir, Lincoln, McDowell, Macon, Madison, Martin, Mecklenburg, Mitchell, Montgomery, Moore, Nash, Northampton, Onslow, Orange, Pamlico, Pasquotank, Pender, Perquimans, Person, Pitt, Polk, Randolph, Richmond, Robeson, Rockingham, Rowan, Rutherford, Sampson, Sandhill, Scotland, Stanly, Stokes, Surry, Swain, Transylvania, Tyrrell, Union, Vance, Wake, Warren, Washington, Watauga, Wayne, Wilkes, Wilson, Yadkin, Yancey
All Counties Keys to Freedom Caregivers, LLC
8929 J M Keynes Drive
Suite 340
Charlotte, North Carolina 28262
704-430-1778
Languages: English, Spanish
Walk-ins: 11am-2pm Monday-Thursday
Alexander, Alleghany, Anson, Ashe, Avery, Beaufort, Bertie, Bladen, Brunswick, Buncombe, Burke, Cabarrus, Caldwell, Camden, Carteret, Caswell, Catawba, Chatham, Cherokee, Chowan, Clay, Cleveland, Columbus, Craven, Cumberland, Currituck, Dare, Davidson, Davie, Duplin, Durham, Edgecombe, Forsyth, Franklin, Gaston, Gates, Graham, Granville, Greene, Guilford, Halifax, Harnett, Haywood, Henderson, Hertford, Hoke, Hyde, Iredell, Jackson, Johnston, Jones, Lee, Lenoir, Lincoln, McDowell, Macon, Madison, Martin, Mecklenburg, Mitchell, Montgomery, Moore, Nash, Northampton, Onslow, Orange, Pamlico, Pasquotank, Pender, Perquimans, Person, Pitt, Polk, Randolph, Richmond, Robeson, Rockingham, Rowan, Rutherford, Sampson, Sandhill, Scotland, Stanly, Stokes, Surry, Swain, Transylvania, Tyrrell, Union, Vance, Wake, Warren, Washington, Watauga, Wayne, Wilkes, Wilson, Yadkin, Yancey
All Counties ServiceSource
600 Ames Street
Fayetteville, NC 28301
910-401-5495
Languages: English, Spanish
Walk-ins: No, remote services available 2:30pm -3:30pm Monday-Friday
Alexander, Alleghany, Anson, Ashe, Avery, Beaufort, Bertie, Bladen, Brunswick, Buncombe, Burke, Cabarrus, Caldwell, Camden, Carteret, Caswell, Catawba, Chatham, Cherokee, Chowan, Clay, Cleveland, Columbus, Craven, Cumberland, Currituck, Dare, Davidson, Davie, Duplin, Durham, Edgecombe, Forsyth, Franklin, Gaston, Gates, Graham, Granville, Greene, Guilford, Halifax, Harnett, Haywood, Henderson, Hertford, Hoke, Hyde, Iredell, Jackson, Johnston, Jones, Lee, Lenoir, Lincoln, McDowell, Macon, Madison, Martin, Mecklenburg, Mitchell, Montgomery, Moore, Nash, Northampton, Onslow, Orange, Pamlico, Pasquotank, Pender, Perquimans, Person, Pitt, Polk, Randolph, Richmond, Robeson, Rockingham, Rowan, Rutherford, Sampson, Sandhill, Scotland, Stanly, Stokes, Surry, Swain, Transylvania, Tyrrell, Union, Vance, Wake, Warren, Washington, Watauga, Wayne, Wilkes, Wilson, Yadkin, Yancey
Alamance NC Integrated Care for Kids
no central address
Raleigh, NC 27612
984-974-1202
Languages: English, Spanish
Walk-ins: No, but remote services are available
Alexander Catawba Valley Medical Center
810 Fairgrove Church Rd SE
Hickory, NC 28602
828-326-3000
Languages: English
Walk-ins: 8:30am -5pm Monday-Friday
Anson Home Care Perfections, LLC.
2459 Wilkinson Blvd.
Suite 300
Charlotte, NC 28208
704-378-8739
Languages: English
Walk-ins: 10am -4pm Monday-Thursday
Avery High Country Community Health
935 State Farm Road
Boone, NC 28607
828-262-3886
Languages: English, Spanish
Walk-ins: 5-7pm on select days
Beaufort Washington Housing Authority
809 Pennsylvania Avenue
Washington, North Carolina 27889
252-946-0061
Languages: English
Walk-ins, Appointments Preferred: M-F, 9:30am to 11:30am and 1:30pm to 3:30pm
Burke High Country Community Health
935 State Farm Road
Boone, NC 28607
828-262-3886
Languages: English, Spanish
Walk-ins: 5-7pm on select days
Cabarrus Home Care Perfections, LLC.
2459 Wilkinson Blvd.
Suite 300
Charlotte, NC 28208
704-378-8739
Languages: English
Walk-ins: 10am -4pm Monday-Thursday
Catawba Catawba Valley Medical Center
810 Fairgrove Church Rd SE
Hickory, NC 28602
828-326-3000
Languages: English
Walk-ins: 8:30am -5pm Monday-Friday
Cherokee Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Walk-ins: No
Clay Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Walk-ins: No
Cleveland Home Care Perfections, LLC.
2459 Wilkinson Blvd.
Suite 300
Charlotte, NC 28208
704-378-8739
Languages: English
Walk-ins: 10am -4pm Monday-Thursday
Durham NC Integrated Care for Kids
no central address
Raleigh, NC 27612
984-974-1202
Languages: English, Spanish
Walk-ins: No, but remote services are available
Gaston Home Care Perfections, LLC.
2459 Wilkinson Blvd.
Suite 300
Charlotte, NC 28208
704-378-8739
Languages: English
Walk-ins: 10am -4pm Monday-Thursday
Graham Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Walk-ins: No
Granville NC Integrated Care for Kids
no central address
Raleigh, NC 27612
984-974-1202
Languages: English, Spanish
Walk-ins: No, but remote services are available
Guilford Triad Adult and Pediatric Medicine
300 W Northwood Street
Greensboro, NC 27401
336-355-9696
Languages: English, Spanish; Interpreter Services
Walk-ins: 8am-5pm, no guarantee if schedules are full. Telehealth options available.
Harnett El Refugio, INC
407 W. Main Street
Sanford, NC 27332
919-352-9709
Languages: English, Spanish
Walk-ins: 5pm-7:30pm Monday, Tuesday, and Thursday
Haywood Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Walk-ins: No
Henderson Blue Ridge Health
2579 Chimney Rock Rd.
Hendersonville, NC 28792
828-508-3742
Languages: English
Walk-ins: No
Iredell Catawba Valley Medical Center
810 Fairgrove Church Rd SE
Hickory, NC 28602
828-326-3000
Languages: English
Walk-ins: 8:30am -5pm Monday-Friday
Jackson Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Walk-ins: No
Lee El Refugio, INC
407 W. Main Street
Sanford, NC 27332
919-352-9709
Languages: English, Spanish
Walk-ins: 5pm-7:30pm Monday, Tuesday, and Thursday
Lincoln Home Care Perfections, LLC.
2459 Wilkinson Blvd.
Suite 300
Charlotte, NC 28208
704-378-8739
Languages: English
Walk-ins: 10am -4pm Monday-Thursday
Macon Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Walk-ins: No
Mecklenburg Home Care Perfections, LLC.
2459 Wilkinson Blvd.
Suite 300
Charlotte, NC 28208
704-378-8739
Languages: English
Walk-ins: 10am -4pm Monday-Thursday
Moore El Refugio, INC
407 W. Main Street
Sanford, NC 27332
919-352-9709
Languages: English, Spanish
Walk-ins: 5pm-7:30pm Monday, Tuesday, and Thursday
Nash Nash Community College
522 N Old Carriage Rd
Rocky Mount, NC 27804
252-292-8248
Languages: English
Walk-ins: 8am-5pm Monday-Thursday, 8am-1pm Friday
Orange NC Integrated Care for Kids
no central address
Raleigh, NC 27612
984-974-1202
Languages: English, Spanish
Walk-ins: No, but remote services are available
Robeson NCDPH Women, Infant, and Community Wellness (WICW) Maternal Health Branch
5601 Six Forks Rd.
Raleigh, NC 27609
984-279-4917
Languages: English
Walk-ins: No
Rowan Home Care Perfections, LLC.
2459 Wilkinson Blvd.
Suite 300
Charlotte, NC 28208
704-378-8739
Languages: English
Walk-ins: 10am -4pm Monday-Thursday
Scotland NCDPH Women, Infant, and Community Wellness (WICW) Maternal Health Branch
5601 Six Forks Rd.
Raleigh, NC 27609
984-279-4917
Languages: English
Walk-ins: No
Stanly Home Care Perfections, LLC.
2459 Wilkinson Blvd.
Suite 300
Charlotte, NC 28208
704-378-8739
Languages: English
Walk-ins: 10am -4pm Monday-Thursday
Surry High Country Community Health
935 State Farm Road
Boone, NC 28607
828-262-3886
Languages: English, Spanish
Walk-ins: 5-7pm on select days
Swain Region A Partnership for Children/ Family Support Network of Region A
87 Bonnie Lane
Sylva, NC 28789
828-506-6111
Languages: English
Walk-ins: No
Union Home Care Perfections, LLC.
2459 Wilkinson Blvd.
Suite 300
Charlotte, NC 28208
704-378-8739
Languages: English
Walk-ins: 10am -4pm Monday-Thursday
Vance NC Integrated Care for Kids
no central address
Raleigh, NC 27612
984-974-1202
Languages: English, Spanish
Walk-ins: No, but remote services are available
Watauga High Country Community Health
935 State Farm Road
Boone, NC 28607
828-262-3886
Languages: English, Spanish
Walk-ins: 5-7pm on select days

This page was last modified on 10/31/2024