CAP/C Stakeholder Engagement June 22, 2017

Thank you for taking your afternoon to share your thoughts and concerns during the June 22 Community Alternatives Program for Children (CAP/C) Stakeholder Engagement Meeting in Raleigh. Revising and implementing the CAP/C 1915(c) Home and Community-Based Services waiver has been a collaborative process, and while we have made good progress so far, we realize that there is a significant way to go.

During our June 22 meeting, you told us:

  • More communication is needed
  • More details are needed about the effective date of the statewide rollout for consumer-direction
  • Need to address lengthy timelines
  • More training is needed
  • Better explanation about the appeals process
  • Explanation of new requirements for background checks

Medicaid is assessing all the concerns we heard during the meeting, and we will get back with you to discuss how these comments and concerns will be resolved. Look forward to another Stakeholder Engagement Meeting soon. We will post information about this meeting on this website and send it to those of you whose email address we have. We will also forward it with all our case managers so that they may share it for you. If you would like to receive updates on CAP/C, please send your email address and phone number to

Dave Richard

Deputy Secretary for Medical Assistance