Providers
NC Medicaid Rate Reductions Effective Oct. 1, 2025
Fee schedules impacted by rate reductions will be released Oct. 1 2025. Rates are subject to change if additional appropriations are made.
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Children and Families Specialty Plan to start December 1, 2025
NCDHHS Announces NC Medicaid Managed Care Children and Families Specialty Plan.
Learn more about the new NC Medicaid health plan
Latest Information for Providers
Visit the Medicaid Bulletin webpage for the latest information for providers serving NC Medicaid beneficiaries.
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NC Medicaid Managed Care Provider Fact Sheets
Fact sheets, guides and materials to help providers transition to NC Medicaid Managed Care, Standard Plans, Tribal Option and Tailored Plans.
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NC Medicaid Contact Center
Phone: 888-245-0179
Provider Ombudsman
For provider inquiries, concerns, complaints regarding health plans
Medicaid.ProviderOmbudsman@dhhs.nc.gov
Phone: 866-304-7062
NCTracks Call Center
Phone: 800-688-6696
