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A Virtual Bulletin Board with Helpful Resources and Information on Hurricane Helene

Hurricane Helene Recovery

A virtual bulletin board with information and resources for Medicaid.

Learn more

Versión en español

This page has information and resources for NC Medicaid beneficiaries and families impacted by Hurricane Helene. Updates will be added as the recovery continues.

Need to apply for Medicaid?

You can apply in any county by any option. Learn more.

Open Pharmacies

A list of open pharmacies in counties affected by Hurricane Helene is available here.

Copay Reminder

A provider or pharmacy cannot refuse to provide services if a beneficiary cannot pay a copay at the time of service. See the policy.

Local DSS Open/Closed Status

Open/closed status of local DSS in the counties impacted by Hurricane Helene.

NC Medicaid Ombudsman

Help for beneficiaries having problems accessing care.

Medicaid Provider Bulletins

Stay up-to-date on the latest flexibilities for Hurricane Helene.

More Hurricane Helene Recovery Resources

Visit the Department of Health and Human Services website for information and resources.

Human Service Organizations

Resources to assist with recovery and resilience efforts

Additional NC Resources

  • Local DSS Directory
  • Local Health Department Directory

Neighbor State’s Emergency Management Information

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  • Tennessee

Contact Information

NC Medicaid, Division of Health Benefits
2501 Mail Service Center
Raleigh, NC 27699-2501

NC Medicaid Contact Center
Phone: 888-245-0179
Monday-Friday 8 a.m. to 5 p.m.
Closed on State holidays.
 
Visit RelayNC for information about TTY services.
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